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Compassion Fatigue

6 min read

This is a story about manipulation...

Art Imitates Life

My ex told her side of the story so much that our friends got sick of it. She then moved onto my parents. Sadly, my father was taken in by it.

Damsel in distress? I really think not. She spent a huge amount of time cultivating self-pity and a warped story that attempted to completely exonerate herself of any responsibility for our destructive relationship. I went quiet. I was slowly dying. I was self-harming and suicidal. Meanwhile, she vociferously attempted to turn friends and family against me. It didn't really work, as most people are mature enough to listen to both sides of the story before judging.

I certainly admit to my equal responsibility in an unhealthy co-dependent relationship based on hate sex. But I was the 'weaker' in this relationship, and I was beaten into submission. I think my friend Wiktor accurately summed up our marriage with the following image.

I'm on the little horse

I should have walked away. I tried to walk away very early in our relationship, when it became clear to me that she wasn't ready for a committed relationship. I tried breaking it off loads of occasions, but she kept begging forgiveness for things like cheating, and I kept forgiving her. Fundamentally, I loved her and she didn't seem to love me.

That was a life lesson I couldn't really seem to learn, because she isolated me from my friends, from the activities that I loved and even from my GP and my family. The conflict of interest was appalling. I literally ended up with almost nobody fighting my corner. She cultivated such a convincing 'woe is me' story of her own suffering.

I was suffering in silence.

However, I'm a very forgiving person. She vindictively destroyed me, and I forgive her.

I'm struggling to forgive my parents. They should remember that it was me who eventually reached out to both sets of parents and got them to negotiate my release from captivity, and allow my life to be spared. I found her parents to be extremely supportive, understanding and kind. It's really upsetting how my own were so twisted by her manipulative and one-sided bullsh1t.

I also have a problem with the way that my GP acted. She took my wife on as a patient - which I believe was an unprofessional conflict of interest - and started to see my ex on a very regular basis, and began to become compromised, sympathetic to the patient who she saw more and more of. I honestly believe that my GP was convinced by my ex to act in a manner that was by no means in my best interests.

I have evidence for this. When it became clear that I had few human allies, I turned to technology. I installed a keylogger on my spare laptop, which I left in my house. When my ex eventually subdued me into being taken away by my gullible and manipulated idiot father, I was able to see what was typed on the keyboard of that laptop.

My horrible ex immediately joined a dating website and started messaging men. Supposedly she justified conspiring with my father and GP for my safety, health and wellbeing. In actual fact she showed her true colours straight away. The front door had barely closed behind me.

This 'butter wouldn't melt in my mouth' fake image of a person had her mask torn down. At first, I didn't even resort to looking at the keyboard transcripts. I just had great intuition that something was wrong. Naturally she played the "he's just paranoid... mentally ill" card. She bare-faced lied to the Crisis Teams in Bournemouth and Oxford when confronted by them about my concerns that she was not loving, supportive and faithful.

When I showed her the evidence, she backtracked with remarkable speed and started acting with some human decency. Foolishly, I forgave quickly. I married her. In sickness and in health and all that. I bought in to all that love and marriage vows crap. Strangely, I still do.

Darkness is Coming

I don't think the end justifies the means. I wish I hadn't had to resort to snooping on the use of my own laptop (which is completely legal... it was my property, running my login account) in order to retain my own sanity. Can't people just be honest? Moral?

One of the moments that I clung to when my character was being assassinated, was when my ex recounted a tale of her trying to elicit yet more sympathy from our friends (I was not present, naturally). She was outraged that they were so dismissive of yet another here we go again tear-jerking tale of woe is me and pity party for the biggest martyr I have ever had the misfortune to meet, let alone date and foolishly marry.

Yes, fundamentally, this is a story of me growing up. This is a story of me finding out that relationships can be abusive, with cheating, lies, subterfuge and people are even prepared to take a life to perpetuate their disgustingly twisted image of self-righteous perfection. Whiter than white. Ha! I think not.

I accept now that I played my part in this. I should have taken responsibility for the safety of my own life much earlier, but so much of my support network was perverted by this manipulative character. Many of my friends went quiet, reserving judgement. They didn't reject me as a friend, but our relationship went cold.

I really hope she's OK. I don't think she's a bad person. I actually don't think anybody is 'bad' per se, Instead, we are all animals that respond to stimuli, to our environment, to factors outside of our control. I tried my best to make it work - that's what my parents taught me to do - but I didn't know how to walk away.

I didn't know how to walk away and it nearly killed me.

I got to keep our cat, but nothing else. My 'half' has been spent on putting this heartbroken chap back together again. I'm off to hospital again now. Hopefully I'm going to have an echocardiogram soon and see how bad the damage is.

Victim of Divorce

This poor animal was the victim of a horrible divorce. Frankie the cat didn't have a great time either (October 2014)

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Wibble

2 min read

This is a story about a sane response to an insane world...

Catcher in the Rye

We were told Weapons of Mass Destruction (WMDs) could hit us within minutes, but it took me 13 hours to be admitted to hospital when my life was in danger. We have our priorities totally wrong.

Nuclear weapons, guns, bullets, bombs, tanks, warplanes, warships, submarines... can these things really come ahead of seeds, tractors, irrigation, clean water, reversing the spread of deserts, planting trees, immunising people against preventable diseases, treating illnesses that are seen as 'par for the course' in Western life - like diarrhoea - that kill in the developing nations, and the education of girls and young women; that data has shown to be the most effective route to good family planning,

Is it a lack of education that causes people to believe what they read in commercial newspapers, and what they see and hear on commercial radio and TV, which have a political and economic bias, to maintain plutocratic power and control over the struggling masses? Why are people so racist? Why are people so protectionist? Why are people so uneducated regarding repetition of the mistakes that history teaches us, that people have made time and time again?

Technology can save us, but it can save us in unusual ways. For example, microbial filters like the LifeStraw® from Vestegaard. Obviously, this drinking straw stops waterborne pathogens from being ingested, but - perhaps more significantly - it reduces the carbon footprint of people who use it, because they no longer have to boil water to make it safe to drink. This device makes profits through carbon credits claimed for every straw used.

That makes a lot more sense to me than trying to get the rich to put money in charity collection buckets. Keep your coins, I want change.

Lovely View

I would rather be at work, or looking at the river from my apartment. Anybody who says I engineered this situation must be mad (October 21st, 2015)

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My Tribute to Mark Zuckerberg

4 min read

This is a story of imitation...

Cambridge Union

I pitched the Cambridge Angels in flip flops. They didn't like this very much. It was a hot day in June though, so I thought it was appropriate. Perhaps I was a little over-inspired by The Social Network, but at least I wasn't wearing my dressing gown.

I also structured my company, so that my shares would be less diluted when the company received investment.

I was even so paranoid about anybody wrestling control of my company away from me, that when I wrote and signed a vesting agreement for my co-founder in a pub, on a napkin, during the first weeks of the Springboard Accelerator Program, in Cambridge, I deliberately held the pen upside down for the photo. Plausible deniability.

Napkins Away

Anyway, so Hubflow is winding down operations, and that means I failed as CEO, despite the fact I stepped down a few years ago. Of course I wanted to give all my investors a big payday, so put a black mark against my name.

People should remember that I always had one eye on the sales pipeline and another eye on the bills, taxes, and wages. I would never bankrupt a company. However, it's all credit to my co-founder for getting things in order when I became unwell.

It's tough at the top, and I have nothing but respect for anybody who is in a CxO position. I'm not after anybody's job... I know how much of a kicking the executives get from investors, customers, and the sleepless nights thinking about everybody who is depending on them.

I'm also not so naïve as to believe that I should be telling anybody how to build a successful startup yet. I learned loads on the Springboard program, but those lessons have yet to express themselves in a useful and productive way for everybody who invested time & energy in me.

I'm wrestling with an unquenchable desire to research and develop stuff, to innovate, to explore ideas. I know that I can deliver a project as a solo founder, or build something from day one with the right co-founder(s). Bringing people in later in the life of a startup, is very difficult.

I also know that I can be a developer, or I can be a startup founder...  not both. Sure, I can write code, I can fix bugs, but the demands on a founder are so great that it's impossible to do the development as well. I was writing and maintaining code for the iPhone, iPad, Android, BlackBerry, Windows Phone, web application, maintaining the database, doing sysadmin, operational support... it was too much, on top of raising money, meeting customers, pitching and meeting mentors.

On the Springboard Program, Jon and Jess did a great job of supporting the founders. I know that Jon also went by far the extra mile for the teams that were dealing with issues, and the safety net that was there for me could not be faulted. I had bitten off more than I could chew.

I was always torn between raising any kind of investment round (friends & family, seed) or bootstrapping. I also was conflicted about bringing anybody into my startup, except hired help. I didn't trust anybody. I also couldn't let go of control and empower anybody to help me.

When you are bootstrapping, you don't have any money. For anything. Making rent payments, wages, expenses... everything comes down to one thing and one thing only: how much runway have you got left for your burn rate? You run lean, but you also run stressed. That's not an excuse for me not being a team player though. Hubflow probably could have been a bigger success if I had learned the importance of Team, as well as Traction and Technology.

You live, you learn.

What a Day to be Alive

Photographic evidence that I did make people laugh as well as cry. I think we had great times in Cambridge. I know I did (May 2011)

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Epidemic of Human Greed

8 min read

This is a story of a sabbatical that I never got to take...

My Life in Clothes

Anybody who says I'm ungrateful for my life needs to have their head examined. My life has been paired down to the nth degree. Anybody who has lived aboard a 22ft boat for weeks knows how to live a small life.

In 2003, I asked HSBC if I could take a sabbatical, so that I could backpack around Australia, New Zealand and South-East Asia. The important thing about the trip, for me, was that I needed to make more friends and do a bit of independent growing up, away from the Angel Islington and Canary Wharf, which my whole life revolved around.

My old boss, an Exeter graduate who had completed an M.Phil (Master of Philosophy degree) in Epidemiology at Oxford, was a brilliant guy and did his level best to get this agreed with Human Resources. The rule at the time was that you had to have been an employee for 2 years, which I had been. It had been agreed and I started to get excited about tying my knapsack to a stick and setting off on the road to secure and happy adulthood, with some brilliant travel stories to tell when I got back.

Sadly, HR decided to change the rules under our feet, and the trip of a lifetime became a choice between resignation or cancelling my trip. I chose the latter, as I had a secure job with a conservative bank that I have loved since being a Griffin Saver, in the days of Midland Bank. Working for HSBC was very personal for me. Also, memories of the Dot Com crash and 9/11 were fresh in my memory. I valued my job, and I liked working for my boss. He's a great guy: so disciplined and inspiring.

Possibly as some kind of compensation (I'm totally speculating here) my boss allowed me to ride his coat tails into a very important project, whereupon I sulked for months and months, because I hadn't fully comprehended what he might have done, in light of the clear importance of the project that I was a part of. My boss exposed me to the very best people within HSBC, and perhaps tried to pair and mentor me - perhaps deliberately, who can say? - with people who are still to this day an inspiration in everything I think and do. I can't help but well up with tears thinking about what an amazing time that was, even if I was sullen and sulky for so much of it.

When the pressure really ramped up on the project, towards the go-live date, I flicked the switch from 'zoned out' to 'warp drive' and started putting in the hours I should have been. I had wasted a lot of time, so this was hardly anything more than working as hard as I should have been all along, but nobody should underestimate the effort that was put in, either.

Anyway, I was eventually ranked - quite fairly - on my average effort over the whole year, rather than just on the 'heroic' efforts towards the end. There was one issue that I was very very tenacious with, having to work with operations, software vendors, networks, sysadmins and security to track down a particularly nigglesome problem. This taught me some well-needed discipline, but not, however, much humility.

My boss did his very best to knock a streak of arrogance out of a jumped-up young upstart: I found it very easy to do the work that was asked of me, but I was lazy, sloppy and work-shy, to be honest. Nothing was much of a challenge, so instead, I filled my time reading the BBC News website, chatting with my friends on the Kiteboarding forums and planning my next weekend trip to the beach or overseas Kiteboarding trip.

I suppose you could say that I had my cake and ate it. I got to continue my career in London, and I also got to travel the globe and meet a set of friends who became a part my life, almost like University or "gap-yah" friends (gap year to those who don't speak posh) would be in the lives of my rich upper-middle-class white spoiled brat peers.

However, I still harboured a bitter resentment against the world for having 'conspired' to deny me a year of diminished responsibility, casual sex with sun-kissed young women with sand in their hair, and generally having fun in the playground of World's backpacking hostels. I felt I was entitled to this, like all the University-educated upper-middle-class twentysomethings in Banking.

I couldn't see that I had kind of won. I had kind of gotten both. I couldn't see that my life was awesome already.

When my boss told me that I been ranked just below the very top performing employees of the company that year, I was mighty p1ssed off. He did a very good job of staying calm and not telling such an arrogant little sh1t to p1ss off. Partly at issue, was that entitlement is bred into us by our upbringing and society around us.

We are told what to expect depending on our position in the World. Perhaps we also misunderestimate (sic.) the effort that is going on beneath the serene surface: some of us are wild swans, with our legs frantically paddling under the surface, while we glide along the surface looking cool, calm, collected & awesome.

Tony Blair told the world that 50% of people should get to go to University. I wanted to go to University, but always felt such a deep sense of responsibility to be self-sufficient and work hard, it seemed decadent and profligate to spend so much money, geting into debt, just drinking and reading books. I have always been excellent at cramming for exams and words seem to flow out of me like so much water in a sieve, so that part didn't exactly worry me.

It's always been a bugbear of mine that people think that education is a right. It's not. It's a privilege, but it is also essential to advance civilisation and humanity. It can improve lives and society more than any other gift that we can give to the developing nations. Teach a man to fish etc. etc.

People have tried to gently, and not-so-gently steer me towards teaching. I loved my teachers and I love teaching. I can remember all the names of my teachers, and I still fondly recall so much of what they taught me in life, and how they inspired me. I hated school though, because the bullying was so unbearable. But then again, I was always terrified of electricity and ended up becoming an electrician, so fears can be overcome.

I think I know now that, when I'm done with wearing a suit, I want to teach - so much that it makes me absolutely sob my eyes out as this realisation dawns on me - Physics, Maths and Design/Technology/IT working with underpriviledged kids in state comprehensive schools in Inner City London. This doesn't have to be soon. It's something to aspire to for semi-retirement, I think.

The only way that I can think to make that a reality from my current situation of zero cash, zero assets and massive debts, is by draining the swamps in banking, as an IT contractor, and by changing the political landscape of the UK so that we pay Teachers a decent living wage and top up the salary of those working in London so that they can afford to live here.

Ideally, I would like to finish the project I'm on, and deliver of a stint of many months and years of steady high-quality work for the global bank I have always loved admired and respected the most. HSBC really is a great place to work, and you really can be reassured that when we are all done, it's going to be good for another 150 years of helping people and businesses to achieve their full potential.

Maybe I'm just a hopeless dreamer. Answers on a postcard if you've got a better idea.

You are such bores

Anyone who says 'narcissist' to somebody who has decided to wear a grey suit for 18 years is going to get a punch in the mouth (Winter 2014)

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An Unquenchable Ardour for the Americas

3 min read

This is a story of a culture that lives in the hearts and minds of people, not a place...

Burger Bear

Look how happy this burger flipper is! Look at him! He's so happy! There isn't even any ham in his hamburgers! He flips his burgers to D. I. S. C. O. music, and he is HAPPY!

What a lovely lovely thing the American Dream is. I totally buy into it. I've had the very best of it. I've flown in Boeing jets, driven Ford Mustangs, eaten McDonalds drive-thru, spelled words like "color" and "center" deliberately when in an American English context. I love the way that American culture has enriched every part of my dull beige British life.

I like British culture too. Some of it is cheap and tacky, like Spice Girls and the St. George's flag, but some of it is edgy and just downright edge-of-your-seat unmissable. Who can tear their eyes away from the tormented souls, the mumbling, bumbling, sexually repressed and oh so terribly polite British demeanour, where we start and end every sentence with a "Sorry".

You can't beat the brash snarl and roar of an overdriven electric guitar. However it's the British homage to American stadium rock that somehow lasts, beyond the brilliance and inspiration of Hendrix and a rock-and-roll 60s generation, who burnt out in a blaze of glory.

Let's see how many clichés we can pack into a single sentence about The Americans, who are the candle that burns twice as bright but burns half as long. Like a moth, we are attracted to their bright flame, but like Icarus, we need to be careful that our wax wings are not melted. You can't stare at the sun for too long. There's a little black spot on the sun today, it's in the same old spot as yesterday... yes The Police, and their illegal alien in New York are pretty clear about where they would really like to be Citizens.

I would love a precious Green Card, but I fear rejection by the prettiest girl on the planet... by which I mean the United States of AM-ER-IC-AH, F**k Yeah! I'm not even kidding. When I'm there, I feel like I just stepped onto a movie set. I find myself just gawping at road signs, or pinching myself when I'm driving down the freeway.

So, it's true. If you make great music, great movies, and you are contributing volumes and volumes of literature, art, music and amazing companies, technology, and thought leaders... how is it surprising that everybody wants to live there, and have a slice of the American Dream

That's the true "trickle down" effect, in my not-so-humble opinion.

Please let me in. I'm a refugee of the humdrum boring life that is not at all what I was brought up to expect from Hollywood and the adverts that told me I need to consume consume consume. I'm not even joking. Or maybe it's my dry British sense of humour. Dare I say... irony?

America, I love you x (I really do)

I love the NHS

 

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On Top Of My Game

4 min read

 

This is a story of a noncompetitive person who became a winner...

Accidentally Winning

In September 2008 I won the Poole Animal Windfest. I then got into a waiting taxi and flew to India to work with my team on the DTCC project for JPMorgan. I didn't even have time to collect my prize or wash off the salt from my skin.

I didn't even realise I had won. When I reached the shore, I had travelled far downwind from the spectators, and it wasn't until I dragged my board and kite back up the beach and started to pack up that people said I had won the final heat

That year, I wrote a software testing framework called Message Oriented Testing (MOT... a pun on the UK's certificate of roadworthiness test for cars and other motor vehicles) as well as designing and leading the coding of the confirmations engine for Credit Default Swaps, that would work with the Depository Trust and Clearing Corporation's API and the Financial Products Markup Language.

This test-driven approach delivered the project on time, despite me having to do it with completely inexperienced offshore resources, and the low number of defects left my bosses gobsmacked. I didn't realise any of this until somebody told me this a long time afterwards.

The truth is though, that was the last good code I wrote, and even that was a bit hacky. I don't really go in for Rolls-Royce solutions. Generally I'm useful when the client or customer needs something doing yesterday. When all the 'architects' have done fart-arsing around and the project is really late, that's the time that I ususually wake up and start hacking something together to get things over the finishing line.

Does that mean I'm a good hacker? In truth, not really. Doing these 'heroic' acts generally leaves me burnt out, and leaves the team with a pile of code which I'm the only person who understands. The deadline is met, but everybody else is left holding the baby, while I sleep off the 'hangover' from a work binge.

So what am I good at? Well, I'm honest - brutally honest - and I also really dislike the salesmen in software who promise the earth and then go back to their development team to give them the 'good news' that they have made the sale... provided the whole team can work for 25 hours a day, 9 days a week, for the next 17 months, and deliver in a year. We just need to make a little adjustment to the Gregorian calendar, no?

Joke HA HA HA

I do have a good background in Mathematics thanks to incredible teachers (my maths teacher at school taught me Matrix Mechanics after school, so I could write a 3D ray-tracing algorithm) and Computer Science (the same maths teacher also taught me and a few friends an extra GCSE in our lunch breaks) and I'm enough of a fast learner to pick up any new technology that's required of me to learn to a 'competant hacker' level... a colleague once kindly said I "hit the ground running like Linford Christie" but I think I will probably also fall over like Usain Bolt, unless I stop taking on these sprints.

I also love design and technology. I had the most brilliant D&T teachers throughout my school years. At age 15 I designed and built a motion-tracking device that fitted over a person's arm. I demonstrated it, along with the software I wrote, at Brunel University, as part of the Young Inventor of the Year competition. I think I got a prize, but I can't remember! I definitely think I have a certificate from the competition - which was awarded to me by the Rotary Club, in Lyme Regis - somewhere in the archives.

Now, what would be the perfect job for such a person? I actually have no idea. I've been trying everything I can possibly think of. I actually think, I'm pretty good at pursuading people to back other people's ideas. I guess that makes me a salesman?

Sell Sell Sell!

The logos displayed are companies that the Hubflow platform was demo'ed to. We partnered with Video Arts, who then took it to their large customer base. Standard sales bullshit (July 2011)

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Nick in Black

3 min read

This is a story of the darkness that drives away the light...

All Black

I once wrote my own obituary, believing I wanted to die. When a kind and loving person told me that they supported an accurate portrayal of my life, and I felt I no longer had to plead and beg to be given a chance to not have my history rewritten by my perceived persecutors, I had a reason for living again.

During my descent to this point, I realised that there must be other people, going through what I was going through. I decided to try and found a startup to try and help them.

Did you know that the Apple Watch has a feature where you can send your pulse to another person's watch, and they can feel your heart beating too? This is essentially the idea I had, while I was dying. I don't claim that it is an original idea, nor that I had prior art, but only that I think it's a brilliant use case for modern technology.

One of my best friends, who had taken me in, during my descent into melancholy and infinite sadness, confessed to me that he was kept awake at night, and was stressed at work, not knowing whether he was going to come home to a corpse. Secretly I had resolved to try and end my life away from his house, as I wouldn't leave that legacy in somebody's home.

That was how I arrived at the idea. The idea that you could just touch base with somebody... to see if their pulse still beats. And if that person knew that somebody cared whether blood still coursed through their veins, they would feel a little bit less alone in the world, feel a little reminder that people still care whether they live or die.

You think this sounds melodramatic? F**k you.

I have just registered the domain name areyougone.org and the Twitter handle @RUg0ne ("Are You Gone?" with a zero for an 'o') which will tweet the name of the person and a message, when you email. For example: email nickgrant@areyougone.org with the subject line "answer your bloody phone, we love you" then message and the name as a hashtag (which would be  in this example) will get Tweeted out to the world.

I have also registered the Twitter handle @NotGone1, and any information relating to that missing person can be tweeted back with the relevant person's hashtag (e.g. ) and this will be emailed back to those people who emailed the address.

At the moment, it's only in Beta testing, but I have started to link together the software that can fully automate this. If it's a useful application, I will automate more and more of it, so that it can stay on top of demand. If there is no demand, that's good, because it means that nobody else feels like I did on that day.

Bit Of Dark

People sometimes push loved ones away. We need to understand why (April 2015)

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Large Enterprise is Going to Fail

5 min read

This is a story of a career spent in anonymity as a small cog in a big machine...

White Van Man

Any entrepreneur will tell you that overnight success takes many days, weeks, months, years or lifetimes. I can tell you exactly how long some of my successes took to build, and what the cost was: in terms of personal sacrifice.

Let's talk about my first startup, Bournesoft. I had needed to quit my job due to ill health, and as I recovered from the depression that followed, in July 2008, I taught myself to program games for the iPhone. I had 3 number one hits in the Apple App Store, in late August and early September.

The price I paid for this, was mood instability, which had been kept in check by the routine of office hours. With only a limited window of opportunity to make big cash in the App Store before every Indie Dev saw the opportunity, and then the big corporates moved in. I worked 18 hour days, and paid with my relationship with my partner, family, friends.

I also paid with my love of programming. I hated programming after having to learn Objective-C and the Apple platform under such pressure, which I put on myself. It was supposed to be a fun and confidence building excercise, that I had set for myself, having had an abrupt halt to a successful 11 year career as a software developer.

And so my next startup - www.bournemouthelectrician.co.uk - required significant retraining, but gave me the opportunity to work with my hands in a non-corporate environment, which I decided were my two priorities at the time. Unsurprisingly, there is not really an established training route for wealthy and successful IT professionals and Mobile App Indie Devs, into the building trade.

Undetterred, I incorporated a company (Bournemouth Technology Ltd) funded it myself with a director's loan, signed up for the training courses and got myself an IT contract to "fill the time" and keep the cashflow positive. As soon as I had passed the 17th Edition of the Wiring Regulations, C&G Periodic Inspection & Testing exams and had been inspected by the NICEIC, I bought a van and started trading.

In terms of sacrifice, I invested about 30% of what my lowest earning App had returned me. I also gave up an IT contract that was worth "a lot of money". But I hated programming and working in an office, remember, so I didn't view it as any kind of sacrifice at the time.

Until you have stood in a puddle of water in your customer's kitchen, when you have burst the cold water pipe into the house, or had to find the emergency cutoff as fast as you can when you have drilled through a gas pipe... you do not appreciate your desk, your swivel chair, your computer screen and your photocopier.

Anybody who says "stud finder" has not done any building work on older houses, which are full of the DIY-enthusiast's bodge-jobs, which are a daily risk to the life and livelihood of those in the building trade, who have to lift your horrible laminate flooring, crawl through your fibreglass filled loft, drill through your crumbling brickwork, and discover the creative plumbing you have plastered into your walls. "Why the f**k did they do it like that?" you find yourself asking far too many times. There is never a good answer. Regulations and professional standards exist for good reason.

When I was up to my elbows crawling around in shredded newspaper (creative insulation) dodging the exposed 230v A.C. live terminals of junction boxes that didn't have their lids any more, I got a phonecall asking if could I do a 2 week IT contract that would pay the same as rewiring two whole houses. I realised that I had finally learnt the value of the career I had left behind.

I managed to clear 2 weeks in my full diary of customer's jobs, but I avoided the unpleasant job that I really needed to grasp the nettle of. The right thing to do would have to been phone and cancel those jobs completely. Instead, I was exhausted from building my business from nothing to being a profitable company, and the shame of failing my customers drove me into a second lengthy depression. I did not fail gracefully. I don't feel too bad, because many members of the public I met tried to take advantage of hard-working and skillful tradesmen.

So, I started to retrace my steps. As my depression lifted, I built another Mobile Apps startup. This time selling to enterprise. I drove to one of the UK's largest insurers in my electrician's van, for a sales meeting. It started as Roam Solutions, and then became mEpublish.com and eventually, after the springboard(); TechStars program in Cambridge, it finally became hubflow.com.

Pushing myself so hard took me to the limits of human survival, costing me countless friends, my wife, all my money, my house, my boat, my cars, my hot tub, my summer house, all my tools of the trade. I would gladly pay double that, because it led me home, to London, reconnected me with my friends, and reignited my desire to continue living, liberated from fear of losing material possesions and unhealty relationships.

Camden Roundhouse

I'm the one taking the photograph. Camden Town, London, UK (October 2013)

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Platform 9.75

3 min read

This is a story of personal development, mistakes and unanswerable questions...

King's Cross School of Physics

I wrote something on the platform of King's Cross, doing the minimum necessary research, all from my smartphone. It wasn't me being smart, or my phone, but the programmers, engineers, physicists, philosophers and authors of all the content, who selflessly published into the public domain, via the Internet, which enabled me to do this.

Of course, there had to be a seed too. That seed was Oxford, and the academic sons & daughters who attended state comprehensive during my childhood, including Ben Werdmüller (CEO of Known, where you are reading this post) who taught me how to program a computer and not just use it for consuming video games. Technology then became both my means of consumption for literature (e.g. Cornell University's ArXiv library) but also low-fi tech, such as the Microfiche film I used to view the first photographs of the Middle East, at St Anthony's College, Oxford Univesity.

Ben's father, Oscar, was at St. Anthony's, with my mother, Gillian. This connection has serendipitously given me a career, a love of photography and an appreciation for the physical books, photographs and human relationships, which can be obfuscated by computer screens and Microfiche viewers. Oscar & Ben also inspired in me a love of sport and teamwork, which is only coming to the fore in the 36th year of my life. Debbie, Ben & Hannah inspired in me a love of writing, drawing and creativity that would normally have been stifiled by my move into a technical industry.

Design Museum Quote

The Werdmüller/Monas family's book of drawings by the children - Ben & Hannah - was one of the most precious objects I have ever had the priviledge of handling. Now my own mum looks after priceless manuscripts and first editions of every book ever printed, for the Bodleian Library, Oxford University. These connections are easy to overlook, if you hadn't lived 36 years in my shoes, which is understandable. We all have our own outlook. We are all independent and unique observers in the Universe.

Thanks to a great piece of writing by Ben, it dawned on me that what I do with my 'head start' in computing is often indistinguishable from magic for the vast majority of people, who are playing catch up. Ego and humility always duke it out in my brain, depending on whether I consider my own unique experiences and opportunities, or whether I compare myself to an 'average' set of experiences and opportunities.

So are ordinary people able to stay abreast of developments in theories pertaining to the fundamental nature of reality? Can a kid from a state comprehensive school read and understand the literature that is published in books and academic papers? The jury's out, but I can highly recommend J S Bell's Speakable and Unspeakable in Quantum Mechanics for anybody who would like to read about the probability of a Physics PhD's socks being of different colours.

In the interests of my own reputation... I don't think I've 'solved' or 'discovered' anything. Just a curious mind.

Quantum Eraser Experiment

Nick Grant repeating the classic "Quantum Eraser" interferometry experiment with a laser and polarising filter, at the Cavendish Laboratory, Cambridge, UK (July 2011)

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