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Due Diligence

5 min read

This is a story about social engineering...

Bus Stop Club

The first rule of bus stop club is: you don't talk about bus stop club. The second rule of bus stop club is: you don't talk about bus stop club. The third rule of bus stop club is: don't jump off the bus stop... it's quite high.

I work on the Customer Due Diligence project for HSBC. We are expected to do due diligence on 48 million customers in 61 countries worldwide. HSBC is not very good at due diligence, mainly because they won't listen to the experts.

When I was employed - as a disguised employee - by HSBC to work on the project, I was no fixed abode (homeless) and I was at the limit of my overdraft and credit cards. I had no income. I guess that technically made me bankrupt... except that it took me 4 days to get the job. That's a record... it normally takes me less.

When you are honest, hard working, dedicated, an expert, passionate and have integrity, you don't tend to have a lot of problems finding work. My main problem is finding anything that I'm interested in doing. Making the lives of 48 million customers a little better, and trying to save 245,000 jobs and create 13,000 new jobs is interesting to me. That's why I got up and went to the interview with HSBC.

So, this sounds super arrogant. Yes, sorry. There's absolutely no doubt that I'm only a very small cog in a very big machine. However, try buying a Rolex watch and removing one of the little cogs and see if it still works.

Teamwork is what gets stuff done, but every member of the team needs to be valued equally. Equality is important. Valuing people is important. Everything is awesome when we are part of a team. Everything is better when we stick together.

Nick in Blue

Here's me going to my interview... just opposite the bus stop where me and my other homeless friends hung out. I actually wasn't going to go... there were far more interesting projects at Meganews Corporation, Mega Credit Card, Mega TV Station, Mega Investment Bank(s), Mega Petroleum Company... London is not short of roles for software engineers. The agent convinced me to get up, have a shower, get dressed and go to the damn interview. I was glad that I did.

The way the whole system is set up with economic incentives, meant that rules were probably bent in terms of background checks. Nobody cared that my credit score was probably terrible - living on your credit card because society has abandoned you, is not great for your computer credit score. Nobody cared that I was no fixed abode (homeless) because the whole thing was arranged via email and mobile phone.

I guess this was an experiment in social mobility. I can tell you where all the 'gates' are that will prevent the 'wrong sort' of people from getting ahead. I did nothing illegal or fraudulent. I was just trying to get myself off the streets. I was just trying to move from surviving to thriving. I was barely surviving. I had countless hospital admissions in 2014 and 2015. Living on the streets and in hostels is hard.

Imagine being in a 14-bed dormitory with your one suit. Imagine how many people there are snoring in that room. Imagine how many people want to use the one bathroom in the morning. Imagine people knocking your ironed shirt off the bunk bed where it was hanging up, onto the dirty floor. Just put it in the washing machine, right? Oh... you share that washing machine with 120 people? Oh dear.

Nice View

I used to go and sleep in Royal Kensington Park Gardens or on Hampstead Heath just to get some damn peaceful sleep. The sound of snoring and smell of sweaty bodies just gets too much to bear at times. Yes, sleeping under the stars and waking up to beautiful views like the one above is kinda sh1ts and giggles... when the weather permits.

Yes, you have to be very in tune with nature, with the weather and the seasons, if you want to survive. You also need some really high quality gear. The only reason why I was able to cope through a pretty rough patch is that I'm well trained and disciplined. I have the Dorset Expeditionary Society to thank for that.

I can live small and neat. Take only photographs, leave only footprints. Park rangers used to leave me alone because I would be camping out with nothing but respect for my environment and mindful of the fact that I'm just one of millions of Londoners using the incredible green spaces.

Fundamentally, we are animals. We are animals that need to sleep and eat. We need to be warm and feel comforted by the presence of each other... we are social animals after all. We were not supposed to be isolated in a concrete jungle, surrounded by glass and steel and right-angles that would never appear in a natural setting.

I am also seasonally affected. I think it's bad enough to say that it qualifies as Seasonal Affective Disorder (SAD). When the clocks go back and the days get shorter, I feel the need to hibernate. I get tired & depressed. Especially if my employer is not particularly supportive about me taking time out to top up the sunshine that I need to live. I'm literally solar powered... we all are.

Jungle Kitty

Frankie the cat in his natural habitat. He loved his garden. So did I (June 2007)

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Prostitutes, Junkies and Zombies

6 min read

This is a story about human nature...

Must Eat Brains

What kind of pose does one pull at the birthplace of Silicon Valley? Imitating the undead seemed somehow fitting. There is an incredibly powerful global brain drain at the moment.

Money does not trickle down, it concentrates in pools. If you want me to show you how to make a million dollars, give me 100 million and a year. I must be some sort of financial genius, right?

I'm alarmed by just how hard all the engineers are working, and how little of the reward they share. In fact, they are getting burnt out by an industry, which seems to care very little about the lives it's destroying. Get rich or die trying seems to be the order of the day. Very much more of the latter going on than the former.

Business Model Generator

Anybody who tells you that Americans don't understand irony is completely wrong. They not only understand it, but they play with it, and it's hilarious. The tongue-in-cheek humour I have had the pleasure of experiencing is delightful.

The entire world, including America, has been misled about the American Dream. Hollywood tells us we can all been rich and beautiful: take taxis, fly in jets, stay in 5-star hotels, have swimming pools, helicopters, speedboats and sports cars. We can't. There are far more people watching those movies and buying into that dream than the space available for helipads on the planet. It's a con.

Some of my super super smart engineer friends have even been taken in by the simplest con of all: getting somebody to do a load of hard work for you, while you pocket all the profits. It breaks my heart to find out just how diluted their shares are by the time they've built a valuable company for a bunch of Venture Capitalists.

However, my friends have gotten to scratch that "engineer's itch" and work with great people doing intersting stuff. I guess my remuneration is based on boredom and danger money for working in a tall building on an airport approach path, in a rather hated industry.

We used to talk about the 'golden handcuffs' at JPMorgan Chase & Co. We knew that what we were doing was completely insane, but we had big houses, kids in private schools and pretty wives with spending habits that were proportional to their good looks. We were locked into the system. We were prostitues and junkies.

However - as is always the case with human nature - people got greedy. They started getting young, idealistic and hard-working people to do more of the work for less of the pay. They even started getting massively underpaid Indians, straight out of University to to all the work for a tiny fraction of the pay. That doesn't work.

If you undervalue a person, they become a zombie. Zoned out.

If you wave a ridiculous cash reward under someone's nose, but chronically underpay them until they 'win' the prize that they can never seem to quite reach, they become burnt out.

Or they get really cheesed off with it all, and come back and kick your ass. The fact is, they've worked a lot harder than you, so they'll fight a lot harder too. They're probably smarter than you too, because they've had to be resourceful. Getting fattened by the labour of other people makes you lazy and soft.

Only Managers Need Apply

Why people think that they deserve a big salary for forwarding emails is completely beyond any sensible comprehension. The laziness in middle management is incredible. Nobody can be bothered to do any typing. Nobody can be bothered to collate any figures, let alone do any math. Nobody seems to have any relevant knowledge or experience. They are just blundering fools.

So, I need to go back to London. The company that I'm officially contracted to at the moment desperately wants to terminate my contract but hasn't found an excuse to do it yet. I really wish they had the backbone to just do it so I could spend some more time with friends out here in California. I really could do with the money from the contract, and I really don't have any money to spend staying here, but I'm not being allowed to do anything approaching useful to help HSBC deliver the #1 project on time, on budget and to a decent quality.

"I told you so" is so completely useless. I just want to do a good job. My normal approach is to do the right thing, get in trouble for it, but then at least the problems are solved, things are delivered and the client is begrudgingly accepting of receiving exactly what was needed.

I can't be arsed with that anymore. Time for some honesty.

I'm actually completely exhausted by the relentless crappy compromises that are demanded by ass hats that result in death by a thousand cuts. Why do idiots feel they have to 'add value' by undermining the experts? Why do little hitlers feel that they are adding value by encroaching into people's lives? What I wear to work and when I turn up is none of your business if the work is getting done. Certainly my private life is completely off limits if you're not going to be sympathetic when I get sick.

I'm aware that people from work might read this, and I actually hope they really do. It's interesting to me to see how social media sourced data might be unethically used against me. Again, it's about a complete spinelessness in corporate culture. Why not just call me out... I've given so much to my job to try and get a late project back on time, and then when I needed a week out, I got accused of being "unreliable" and was told I was acting "cloak and dagger"... that's such utter horse sh1t.

Was I unreliable when I was amongst a handful of people who always got phoned every weekend? Was it cloak and dagger when I was working 7 days a week and clearly not sleeping because I was answering email around-the-clock? I couldn't possibly have concealed anything as I was forever in the eye of my team, and the client. No cloak, no dagger.

Frankly, you picked a fight with the wrong guy. I'm coming back to the UK, and I'm mighty p1ssed off... and you don't want to see me p1ssed off.

Grass is Calming

Here is an unrelated picture of Frankie the cat. I like the feel of grass under my feet. It calms me down (July 2012)

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My Tribute to Mark Zuckerberg

4 min read

This is a story of imitation...

Cambridge Union

I pitched the Cambridge Angels in flip flops. They didn't like this very much. It was a hot day in June though, so I thought it was appropriate. Perhaps I was a little over-inspired by The Social Network, but at least I wasn't wearing my dressing gown.

I also structured my company, so that my shares would be less diluted when the company received investment.

I was even so paranoid about anybody wrestling control of my company away from me, that when I wrote and signed a vesting agreement for my co-founder in a pub, on a napkin, during the first weeks of the Springboard Accelerator Program, in Cambridge, I deliberately held the pen upside down for the photo. Plausible deniability.

Napkins Away

Anyway, so Hubflow is winding down operations, and that means I failed as CEO, despite the fact I stepped down a few years ago. Of course I wanted to give all my investors a big payday, so put a black mark against my name.

People should remember that I always had one eye on the sales pipeline and another eye on the bills, taxes, and wages. I would never bankrupt a company. However, it's all credit to my co-founder for getting things in order when I became unwell.

It's tough at the top, and I have nothing but respect for anybody who is in a CxO position. I'm not after anybody's job... I know how much of a kicking the executives get from investors, customers, and the sleepless nights thinking about everybody who is depending on them.

I'm also not so naïve as to believe that I should be telling anybody how to build a successful startup yet. I learned loads on the Springboard program, but those lessons have yet to express themselves in a useful and productive way for everybody who invested time & energy in me.

I'm wrestling with an unquenchable desire to research and develop stuff, to innovate, to explore ideas. I know that I can deliver a project as a solo founder, or build something from day one with the right co-founder(s). Bringing people in later in the life of a startup, is very difficult.

I also know that I can be a developer, or I can be a startup founder...  not both. Sure, I can write code, I can fix bugs, but the demands on a founder are so great that it's impossible to do the development as well. I was writing and maintaining code for the iPhone, iPad, Android, BlackBerry, Windows Phone, web application, maintaining the database, doing sysadmin, operational support... it was too much, on top of raising money, meeting customers, pitching and meeting mentors.

On the Springboard Program, Jon and Jess did a great job of supporting the founders. I know that Jon also went by far the extra mile for the teams that were dealing with issues, and the safety net that was there for me could not be faulted. I had bitten off more than I could chew.

I was always torn between raising any kind of investment round (friends & family, seed) or bootstrapping. I also was conflicted about bringing anybody into my startup, except hired help. I didn't trust anybody. I also couldn't let go of control and empower anybody to help me.

When you are bootstrapping, you don't have any money. For anything. Making rent payments, wages, expenses... everything comes down to one thing and one thing only: how much runway have you got left for your burn rate? You run lean, but you also run stressed. That's not an excuse for me not being a team player though. Hubflow probably could have been a bigger success if I had learned the importance of Team, as well as Traction and Technology.

You live, you learn.

What a Day to be Alive

Photographic evidence that I did make people laugh as well as cry. I think we had great times in Cambridge. I know I did (May 2011)

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Nick in Red

5 min read

This is a story of a red flag that gets raised before disaster strikes...

Red Rover Red Rover

Why does a person sink? Why do they get swamped? Why do they collapse inwards, under the gravity of their own infinite stress, sadness, blackness? Why do they implode in a spectacular supernova? Can we ever understand and relate to depression so deep that it would drive a person to take their own life? Can we make a difference? Can we empathise, help and ever rehabilitate somebody who has the clinical diagnosis of depression, without pills and a padded cell?

From my personal point of view, I have always felt that making a mistake leaves a dark stain on me, a black mark. People seem to have a very long memory for the mistakes I have made, and enjoy bringing up things that embarrass and upset me. In my career, the people who I need to impress and to promote me are always very keen to know about my weaknesses and flaws, seemingly as an excuse that I should "know my place" and not challenge the status quo.

The world has organised itself into a Pyramid Scheme, where there are a handful of unbelievably filthy rich oligarchs, sheikhs, kings, queens and emperors and other scum, who sit in their palaces, while their people starve in squalor. The trickle-down effect is a lie, spun by the courtiers, the sycophants in the entourage of the super-rich.

This wealth-worship has created a totally fake society, where newspapers, TV and the media, exists only to tell the proletariat that they are 'special' and 'unique' while at the same time, getting them to buy mass produced products from factories in China.

The best example of which is Apple and Beats by Dr Dre. There is a standard line amongst the creative community, that only a MacBook will suffice, as a the workhorse for the output of recording artists, graphic designers, web developers and startup founders. This is backed with the celebrity endorsement of footballers, who are seen arriving at matches wearing their 'individual' choice of a pair of overpriced Beats headphones.

I have always said that it's the software packages that are important, not the Operating System (OS) or the hardware, provided that both of those things are adequately up to specification to run the software. It's true that Apple stuff "just works" but anybody who foolishly accepts a new software release too early also finds that Apple do a lot of their testing by relying totally on the loyalty of their Fanboys.

I have mixed feelings about the largest consumer electronics company in the world. I think they are more anticompetitive than Microsoft ever was in their heyday. When IBM's BIOS (Basic Input-Output System) was reverse engineered, which started the boom of IBM Personal Computer Compatible grey clones. This, along with Microsoft Disk Operating System (DOS) launched the home computer from the realm of labcoat wearing boffins, into the ubiquitous Internet-of-Things existance, where my car and my washing machine have an Application Programming Interface (API). This has been Bill Gates' vision for as long as I can remember.

I have always been fairly platform agnostic. I tend to go with whatever works, and ignore the marketing rhetoric and hyperbole.

That takes a lot of work and bravery, because at some point, people start to have vested interests. There are billions of dollars at stake in the tech industry. Apple majicked (sic.) a billion dollar App industry into existence more or less overnight. Who would have thought that paying 59 British pence for stupid little time-filling games (the developer used to keep 36 pence of that) would be so lucrative?

It also seems to take a lot of bravery to stick around and re-invest your cash in something worthy or pay the tax, because Apple seem to have precipitated a brain drain in the developed nations. I know far too many wealthy people who are hiding in tax havens, due to fear and greed. Why run away to South East Asia, taking your cash pile with you? What was wrong with paying tax or investing in somebody or something? What are you afraid of?

Perhaps I have little appreciation of risk? What's the worst that's going to happen to me though? The Conservative government will support me as a successful entrepreneur who invests in people, ideas, research & development. The Labour government will support me as a socialist who pays his taxes and does not try to evade them, recognising that the National Health Service, high quality schools and colleges, roads, libraries, street lighting, policing, fire service, trash collection, civic ameneties, community events, social services and the broad and rich spectrum of life in the United Kingdom is truly a model that every nation should aspire to emulate.

Look Mum No Hands

Feel the fear and do it anyway (Y2K)

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Nobody Knows I'm A Lesbian

1 min read

This is a story of ambiguity and interpretation...

Mincing

Does anybody remember the computer game Lemmings? It was probably one of the most influential games of my childhood. The Psygnosis development house was also responsible for Shadow of the Beast; and even today that game remains a piece of great artwork, which spans the visual and auditory mediums. Wot I mean iz the graffix and music is pure brilliant too, innit!

So what's that got to do with a rather camp picture of me from 2006? You tell me, Einstein.

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On Top Of My Game

4 min read

 

This is a story of a noncompetitive person who became a winner...

Accidentally Winning

In September 2008 I won the Poole Animal Windfest. I then got into a waiting taxi and flew to India to work with my team on the DTCC project for JPMorgan. I didn't even have time to collect my prize or wash off the salt from my skin.

I didn't even realise I had won. When I reached the shore, I had travelled far downwind from the spectators, and it wasn't until I dragged my board and kite back up the beach and started to pack up that people said I had won the final heat

That year, I wrote a software testing framework called Message Oriented Testing (MOT... a pun on the UK's certificate of roadworthiness test for cars and other motor vehicles) as well as designing and leading the coding of the confirmations engine for Credit Default Swaps, that would work with the Depository Trust and Clearing Corporation's API and the Financial Products Markup Language.

This test-driven approach delivered the project on time, despite me having to do it with completely inexperienced offshore resources, and the low number of defects left my bosses gobsmacked. I didn't realise any of this until somebody told me this a long time afterwards.

The truth is though, that was the last good code I wrote, and even that was a bit hacky. I don't really go in for Rolls-Royce solutions. Generally I'm useful when the client or customer needs something doing yesterday. When all the 'architects' have done fart-arsing around and the project is really late, that's the time that I ususually wake up and start hacking something together to get things over the finishing line.

Does that mean I'm a good hacker? In truth, not really. Doing these 'heroic' acts generally leaves me burnt out, and leaves the team with a pile of code which I'm the only person who understands. The deadline is met, but everybody else is left holding the baby, while I sleep off the 'hangover' from a work binge.

So what am I good at? Well, I'm honest - brutally honest - and I also really dislike the salesmen in software who promise the earth and then go back to their development team to give them the 'good news' that they have made the sale... provided the whole team can work for 25 hours a day, 9 days a week, for the next 17 months, and deliver in a year. We just need to make a little adjustment to the Gregorian calendar, no?

Joke HA HA HA

I do have a good background in Mathematics thanks to incredible teachers (my maths teacher at school taught me Matrix Mechanics after school, so I could write a 3D ray-tracing algorithm) and Computer Science (the same maths teacher also taught me and a few friends an extra GCSE in our lunch breaks) and I'm enough of a fast learner to pick up any new technology that's required of me to learn to a 'competant hacker' level... a colleague once kindly said I "hit the ground running like Linford Christie" but I think I will probably also fall over like Usain Bolt, unless I stop taking on these sprints.

I also love design and technology. I had the most brilliant D&T teachers throughout my school years. At age 15 I designed and built a motion-tracking device that fitted over a person's arm. I demonstrated it, along with the software I wrote, at Brunel University, as part of the Young Inventor of the Year competition. I think I got a prize, but I can't remember! I definitely think I have a certificate from the competition - which was awarded to me by the Rotary Club, in Lyme Regis - somewhere in the archives.

Now, what would be the perfect job for such a person? I actually have no idea. I've been trying everything I can possibly think of. I actually think, I'm pretty good at pursuading people to back other people's ideas. I guess that makes me a salesman?

Sell Sell Sell!

The logos displayed are companies that the Hubflow platform was demo'ed to. We partnered with Video Arts, who then took it to their large customer base. Standard sales bullshit (July 2011)

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I'm in Your Bank, Improving Things

4 min read

This is a story of a ragged trousered philanthropist...

Lift Selfie

For those who are unfamiliar with Robert Tressell's posthumously published book, it's a story about craftsmen - people with skill and dedication to their trade - who are so passionate about their work, that they virtually work for free.

Are their masters grateful, for the passion and diligence of their employees? No, they just try and exploit them further, asking them to work longer hours and never sharing the wealth that their workforce has generated.

So who is at fault? Well, I think this is a symbiotic relationship, and not master-slave as we would be led to believe by Tressell's rather bitter and overly satirical work of literature. You can't put a price on job satisfaction. As a craftsman, if you have enough money for rent and food, you are generally looking for job satisfaction before extra 000's on your paycheck.

However, what ends up happening is that while fiat currency wealth piles up in the bank accounts of the Industrialists and Capitalists, the real store of wealth is in the brains and muscle memory of the people who built the empire. For every bead of sweat, drop of blood, salty tear that is shed, there is intangible value that becomes locked into that person's experience bank.

The software engineers who built the banking system ARE the banking system, and its store of wealth, especially after Bretton Woods and the abolishment of the gold standard. Before these capital controls were relinquished, the store of wealth was the toil of miners, who had extracted an extremely rare heavy element, created in the supernovae of dying stars, from dark holes in the ground that they had dug, mostly by hand.

Now that I can create money at the stroke of a key, it is unsurprising that it has lost its intrinsic value. Douglas Adams joked about a society of estate agents, whose currency was leaves from trees. Unsurprisingly, this not-so-fictional society had terrible problems with inflation during autumn.

So, we are standing at a crossroads in global banking. We have insisted that our investment banks and insurance companies actually have sufficient collatteral to underwrite the Credit Default Swaps and other securities that they had been busy printing, which reached an aggregate notional value of nearly $60 trillion (i.e. approximately $10,000 for every man woman and child on the planet) despite this figure completely dwarfing the entire value of every company in the world, all the precious metals, all the fiat currency and all the houses and other buildings and land (plus any and all other securities - loans, bonds etc. - you might care to chuck in the bucket).

So that was clearly a ridiculous situation, and as soon as the DTCC had been built and the major counterparties were in the system, the Credit Crunch was allowed to happen so the rich could stay nice and rich. Do you see a poor banker? No.

However, investment banking is just nonsense. The purpose of our banking system should be to grease the wheels of commerce. The most enterprising businessmen, and the most rapidly expanding and profitable companies can grow faster if they are given the capital they need, rather than having to do everything organically... so goes the theory.

What we see instead, is banks lining their pockets at the expense of every man, woman and child on the planet. George Soros famously forced the UK out of the ERM by getting leverage from an investment bank, in order to place massive bets against the Treasury. He is rich, and evey citizen of the UK was commensurately poorer after Black Wednesday. In what version of reality is capitalism working for the greater good of society?

I shan't get into the stride of my tirade, talking about the American dream (which is to be crippled by medical care bills to satisfy the healthcare industry's financial interests) and other bugbears, but I would say that people have been well and truly shafted by bankers and politicians.

There is a silver lining:

Bank of Apple

If you ask a philanthropist to build you a bank, the wealth can finally flow back to the people (September 2015)

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What Goes Down Must Come Up

3 min read

This is a story of exploration, at the ragged limit of control...

Before the Bitcoin Rally

Promises are easily made, but you have to make good on those promises if you really meant what you said. When I found myself without any money or support to build the startup that would set my conscience straight, for my involvement in the Credit Crunch, and help me back to health & wealth after separation from my wife, I had to think creatively.

I sank every penny I had, plus everything I could borrow from the banks and other commercial lenders (which was a lot... I am extremely creditworthy) into Bitcoin, in August 2013. This turned out to be a rather shrewd investment. Only one friend, Cameron, was wise enough to back me, and I think the return on his capital is likely to have exceeded a lifetime of Governement-backed tax free saving.

Another friend, Will, decided to copy my investment strategy, and had me to manage the purchase and sale of his Bitcoin Miner to maximise his profit. However, he decided to hold and try to run his profits on his Bitcoins, when I was cashing out in December 2013. The losses he sustained from that mark-to-market point, have been pretty eye-watering. Oh well; he's still suckling at the teet of Investment Banking, so he doesn't need the money.

Selling my house, dividing up all my posessions and trying to move what I could to London, as well as divorce paperwork and general breakup unpleasantness, plus having to risk everything just to keep my hopes & dreams alive, was the very last distraction I needed. Doing a startup is hard at the best of times. Moving is stressful. Leaving everything you've built and worked for is heart-wrenching. Doing it when you are unwell... it's enough to finish a person off.

And so, in the first half of 2014 I had to invest in myself. All my profit was re-invested in my health. I parked my dreams of building a social enterprise - a not-for-profit built to salve an aching conscience - built with knowledge gleaned from my obscenely rich masters.

Exactly how rich did I make my masters? Well, software I designed and delivered was responsible for the confirmation of $1,160,000,000,000,000 in Credit Default Swaps contracts in 2008. That's $165,714 for every man, woman and child on the planet. That's f**ked up.

A guy I worked with resigned in moral protest... but he was really just looking after himself: he bought gold at $550 a troy Oz and a chicken farm in New Zealand. I was disturbed by what we were doing, but I'm just a frustrated coder... I knew I could deliver the project for the bank... I didn't know how to say "no".

Double Hashpower

Scarcity, collatteral, securitisation: the basis for the non-insane version of capitalism (September 2013)

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Large Enterprise is Going to Fail

5 min read

This is a story of a career spent in anonymity as a small cog in a big machine...

White Van Man

Any entrepreneur will tell you that overnight success takes many days, weeks, months, years or lifetimes. I can tell you exactly how long some of my successes took to build, and what the cost was: in terms of personal sacrifice.

Let's talk about my first startup, Bournesoft. I had needed to quit my job due to ill health, and as I recovered from the depression that followed, in July 2008, I taught myself to program games for the iPhone. I had 3 number one hits in the Apple App Store, in late August and early September.

The price I paid for this, was mood instability, which had been kept in check by the routine of office hours. With only a limited window of opportunity to make big cash in the App Store before every Indie Dev saw the opportunity, and then the big corporates moved in. I worked 18 hour days, and paid with my relationship with my partner, family, friends.

I also paid with my love of programming. I hated programming after having to learn Objective-C and the Apple platform under such pressure, which I put on myself. It was supposed to be a fun and confidence building excercise, that I had set for myself, having had an abrupt halt to a successful 11 year career as a software developer.

And so my next startup - www.bournemouthelectrician.co.uk - required significant retraining, but gave me the opportunity to work with my hands in a non-corporate environment, which I decided were my two priorities at the time. Unsurprisingly, there is not really an established training route for wealthy and successful IT professionals and Mobile App Indie Devs, into the building trade.

Undetterred, I incorporated a company (Bournemouth Technology Ltd) funded it myself with a director's loan, signed up for the training courses and got myself an IT contract to "fill the time" and keep the cashflow positive. As soon as I had passed the 17th Edition of the Wiring Regulations, C&G Periodic Inspection & Testing exams and had been inspected by the NICEIC, I bought a van and started trading.

In terms of sacrifice, I invested about 30% of what my lowest earning App had returned me. I also gave up an IT contract that was worth "a lot of money". But I hated programming and working in an office, remember, so I didn't view it as any kind of sacrifice at the time.

Until you have stood in a puddle of water in your customer's kitchen, when you have burst the cold water pipe into the house, or had to find the emergency cutoff as fast as you can when you have drilled through a gas pipe... you do not appreciate your desk, your swivel chair, your computer screen and your photocopier.

Anybody who says "stud finder" has not done any building work on older houses, which are full of the DIY-enthusiast's bodge-jobs, which are a daily risk to the life and livelihood of those in the building trade, who have to lift your horrible laminate flooring, crawl through your fibreglass filled loft, drill through your crumbling brickwork, and discover the creative plumbing you have plastered into your walls. "Why the f**k did they do it like that?" you find yourself asking far too many times. There is never a good answer. Regulations and professional standards exist for good reason.

When I was up to my elbows crawling around in shredded newspaper (creative insulation) dodging the exposed 230v A.C. live terminals of junction boxes that didn't have their lids any more, I got a phonecall asking if could I do a 2 week IT contract that would pay the same as rewiring two whole houses. I realised that I had finally learnt the value of the career I had left behind.

I managed to clear 2 weeks in my full diary of customer's jobs, but I avoided the unpleasant job that I really needed to grasp the nettle of. The right thing to do would have to been phone and cancel those jobs completely. Instead, I was exhausted from building my business from nothing to being a profitable company, and the shame of failing my customers drove me into a second lengthy depression. I did not fail gracefully. I don't feel too bad, because many members of the public I met tried to take advantage of hard-working and skillful tradesmen.

So, I started to retrace my steps. As my depression lifted, I built another Mobile Apps startup. This time selling to enterprise. I drove to one of the UK's largest insurers in my electrician's van, for a sales meeting. It started as Roam Solutions, and then became mEpublish.com and eventually, after the springboard(); TechStars program in Cambridge, it finally became hubflow.com.

Pushing myself so hard took me to the limits of human survival, costing me countless friends, my wife, all my money, my house, my boat, my cars, my hot tub, my summer house, all my tools of the trade. I would gladly pay double that, because it led me home, to London, reconnected me with my friends, and reignited my desire to continue living, liberated from fear of losing material possesions and unhealty relationships.

Camden Roundhouse

I'm the one taking the photograph. Camden Town, London, UK (October 2013)

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Appearances Can Be Deceptive

4 min read

This is a story of unintended consequences: opportunities and serendipity...

Brains

The National Health Service is a wonderful thing. Universal healthcare, including free dentistry and glasses for children and vulnerable members of society. I benefitted from this, but not in the way that might seem most immediately obvious, from the picture of a bespectacled little version of myself, above.

My parents were kind enough to not only care deeply about my eyesight - which was tested at a very young age - but also to impress upon me the importance of having 'adult' mannerisms: remembering my P's and Q's ("please" and "thank you" for anybody not brought up in the Victorian-era), thanking my host for letting me stay, complimenting the chef on meals, and other forgotten social protocols from previous generations.

The combination of a 'bookish' appearance, precicely enunciated diction and good manners, plus a whole repertoire of "party tricks" could be guaranteed to have adults coo-ing and clucking over a "lovely polite little boy". This was borne out of nothing more than any son or daughter's natural desire to please their parents.

I went to the local state school, in Jericho, Oxford, an area which was rapidly being gentrified by middle-class educated families who had discovered that the rental and house prices were excellent value, compared to the rest of central Oxford. This was on account of a stigma of living in "working-class terraced houses" near the canal and derelict, decaying industrial infrastructure of the City.

In 1930's Oxford, Jericho would have busled with coal carts, bringing up sackloads from the canal to heat the large, draughty houses of North Oxford, and the pall of coal smoke from Lucy's Iron Works would have hung close to the water, and through the comparatively narrow terraces, versus the grand wide boulevards of St. Giles and Broad Street.

Being 'right-on' liberals and socialists from humble backgrounds meant these families did not have the means to pay for expensive housing and private school fees. So it was, I ended up going to school with the sons & daughters of heart surgeons, Members of Parliament, bankers, lawyers, accountants and of course, academics, who achieved their place in the world by hard work, not by nepotism.

Amongst my primary school friends, Danny's Grandad, had been instrumental in bringing universal healthcare to the people of Britain, and in so doing, had 'cursed' me with the glasses, which I didn't appreciate the value of at the time.

When playing at the house of another friend, Joe, we were allowed to play on his Dad's Apple Macintosh Plus. Joe's Dad, Paul, is a famous Zoologist who used the Mac to author papers with the likes of Richard Dawkins. Joe's mum, Anna, was a Systems Analyst, and my career aspiration - to drive a coal lorry - was inadvertantly redirected into the world of computing from this point, circa 1986 (age 6).

I'm a Mac

I can remember those first experiences with a WIMP (Windows Icons Mouse & Pointer) as so intuitive, so natural. It was joyful. Bell Labs invented the transistor, which gave us the modern computer, rather than the collossal rooms of valves that went before. Probably equally important is the work of Xerox in inventing the mouse, and finally Apple, for making a packaged instrument that can be operated by a 6-year-old. "It just works" really is as true today as it was back then.

Sometimes - in fact most of the time - seeing is believing. But this sometimes isn't enough. We also need the pretty packaging. Our computers need to have a rainbow-coloured piece of half-eaten fruit on them. Our nerds need to have a pair of spectacles and talk like they've swallowed a dictionary.

Original Copyright Theft

No, I am not comparing myself to Steve Jobs. My career is only just getting interesting. Plus I don't wear enough black.

 

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