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The Dickhead of Docklands

9 min read

This is a story about the wanker of the wharf...

Canary Wharf towers

London's financial services sector is the gift that keeps on giving. Through Y2K, the dot com bubble bursting, 9/11, 7/7 and the credit crunch, the good times never stopped rolling.

I'm now experiencing deja vu. My very first contract in Docklands was at Harbour Exchange, working for Lloyds TSB. I wore a shirt with cufflinks shaped like taps. I thought I epitomised the height of business fashion. In my defence, I was only 20 years old.

As I look around the glimmering tower blocks on the wharf, and look at their revolving doors leading into their fancy foyers, I realise that I've done at least two tours with so many of the companies: HSBC, JPMorgan, Barclays, Lloyds and others too.

It's good that these places will have me back. Why wouldn't they? I left on good terms, with great references and a bunch of people who'd remember me and some of the things I did when I was there.

But, I've started to burn bridges.

I know how to play the game and keep my mouth shut; not rock the boat. I know that the whole banking world keeps you hostage with golden handcuffs. You're ridiculously well paid, so you try to silence the voices in your head that say: what we're doing here is just not ethical.

You can immerse yourself in the propaganda, that says that the financial products that we offer are greasing the wheels of commerce, but you know that deep down, most of what you're doing is helping the rich to hide their wealth and shield it from taxation. When you ask your customer what their source of wealth is, they're not exactly going to say that it's sweatshops and drugs, are they? They're not exactly going to confess that their family is wealthy because they embezzled a load of money, leaving their fellow citizens starving.

Even a close friend, who seems reasonably ethical banker, has helped his father - a judge - to hide the family wealth in an offshore trust. They had some problems proving that they controlled the money, in order to get a mortgage, but the bank was eventually satisfied. The people who work in banks are outsmarting the ones who work for the regulators and the taxman, so that's why the rich pay very little tax, while the poor shoulder the burden of social programs. Socialism for the rich and capitalism for the poor.

Am I a hypocrite? Am I ungrateful, when I bite the hand that feeds me? Well, the easy defence is just to say that if I didn't do my job, somebody else would. Isn't it better that I'm on the inside, trying to make things better, than on the outside where I would have very little power and influence. I could easily throw my clogs into the loom, if I thought that was the right thing to do.

Fintech is a conflation of financial and technology. Fintech tends to mean the challenger banks and ecosystem that exists outside of the long-standing institutions. Arguably, I've been working on Fintech - financial services technology - since 1998, but yet I might get mocked by my startup buddies as working for dinosaurs. Indeed, one well-respected friend from the venture capital world, even wrote a blog post which suggested that my return to Canary Wharf was an admission of defeat; a failure.

do feel like a failure. Even though I just secured yet another contract for yet another massive bank, doing some cool stuff with AI and other bleeding-edge tech, and I'm going to be exceedingly well remunerated, I still feel like I sold out. I'm also really worried about my chequered past catching up with me. Instead of popping a champagne cork in celebration of my new role, last night, instead I have butterflies in my tummy and I'm incredibly anxious about getting everything signed, starting the job and making a good first impression, without any hiccups.

My self-assured manner and my self-confidence has all been destroyed, replaced instead with self-doubt. I started looking for a new contract on the 30th of November, and it took all this time to get one. I take that pretty personally, and I worry that I'm not a competitive candidate anymore: I'm not making the grade, amongst the other contractors in the market.

Obviously, when I actually start working these contracts, I realise that there's a real lack of tech pedigree and good leadership. I realise that there is a need for my skills and experience, and I can add value.

However, I struggle to play the game anymore. I struggle to keep my mouth shut for the benefit of my career and my bank balance. I struggle to let things go, for my own personal benefit. When I see wrongdoing and incompetence, I feel that I have a responsibility to the general public, to not just turn a blind eye. I feel like I have to act ethically... not because the regulators are watching, but because it's the right thing to do.

I struggle to do the work anymore. I don't enjoy tech for tech's sake. Often times I don't really believe that tech is improving anything. Most projects are doing the same kinds of things that have been done time and time again, for years. You'd have thought that if we were solving real problems, we'd have solved them already and moved on to something more useful, like finding a cure for cancer. The banking problem - debit account A and credit account B - is not a hard one to solve.

Who the hell am I, to sit idle for the whole month of November, writing a novel instead of trying to get a job. Who am I to arrogantly assume that I'll be able to win another lucrative contract, instead of getting a regular job like everybody else does? Who am I to only work 4 or 5 months of the year? Who the hell do I think I am?

Well, you're welcome to hate me if you like. I'm a banker; a capitalist pig; a lickspittle of the wealthy elites who cause so much human misery.

However, I'm an ideological misfit. I know that I'm well remunerated, but I don't confuse that with value. I don't feel valuable, I feel like I'm wasting my time building stuff that doesn't help; it hinders. I feel bribed into doing a job, because I need the money. Aren't we all? Yes, so why work a job that's just as pointless, but get paid a lot less? Do you think that by depriving that massive corporation of yourself, you're hurting them?

Arguably, if we were to all take an ethical stance with our employment, and refuse to work for weapons manufacturers and banks, we would starve them of the manpower they need to function. However, humanity responds to incentives: if you couldn't buy guns, somebody would start sharpening pointy sticks and selling them; if you couldn't get a bank loan, loan sharks would lend money.

The problem is when you follow a set of rules to their ultimate conclusion, you get some undesirable outcomes. Free-market capitalism might work when you're conquering the Wild West and building all the critical infrastructure to colonise the New World, but what about when it's all done, and populations start exploding? Is it right that being born into wealth or poverty is not a choice: inherited wealth and ownership determine everything.

If we pressed the 'reset' button and set all the bank balances to be the same, how many would lose and how many would gain? Yes, it's unfair that some who've worked very hard would lose out, but what about those who think it's unfair that their inherited wealth shouldn't be subjected to a Robin Hood tax? Surely it's more unfair that some people have a lifelong trust fund income, while others have to flip burgers and still can't afford to raise their families. Surely, there are more people who would benefit, than lose.

So, eventually I arrive at the conclusion that we need to have debt forgiveness, or else civilisation will be destroyed. I mean, what are the wealthy even doing with all their ill-gotten gains? It's dog in a manger behaviour that's the problem here, not jealousy.

In the rigged system we've built, success is not about hard work. The fable of the girl who swept the factory floor being promoted up the career ladder until she was eventually the CEO, is total horse-shit. We know that all the best jobs go to wealthy men from a handful of powerful families. You could bust your ass your whole life, and still have nothing to show for it except the little plastic stars on your McDonalds name badge.

To say "twas ever thus" and blame human nature, is disingenuous. You don't have to look very hard to see that civilisations rise and fall, based on the satisfaction of the hoi polloi. It doesn't matter how high you build the walls: when enough people want to smash down your defences, you'll find that even the most robust barriers are too flimsy to protect you.

What do we really believe in? What cause are we fighting for?

The top echelons of society are wealthy enough to have their every whim catered for, but what do they believe in? How many of our rulers are passionately engaged in the pursuit of something more meaningful than money?

I wanted to save up and buy a house. I wanted luxury holidays and fine dining. I had become totally bourgeois.

If we leave noble causes - like the search for scientific knowledge, world peace and hunger - to a handful of charity workers, while we ourselves fret about buying a bigger house or another boat, then our most educated and powerful portion of society is consumed by the consumer economy, which is intent only on separating fools from their money.

Western civilisation will fall, as if knocked over by a feather, because we believe in nothing.

 

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Threadbare

5 min read

This is a story about being well presented...

Long coat

It was gone two o'clock in the afternoon and I was woken up by my phone ringing.

"You've forgotten haven't you?"

It transpired I had an interview in the tower of broken dreams for a contract with Megabank Plc. I was late and I had to get from Camden to Canary Wharf. A journey that would take at least 40 minutes.

"Get going and I'll make an excuse for you."

There was no way I was going to be able to get showered, put on my suit and get across London in an acceptable amount of time. There's only so long that a recruitment agent can stall for. There's late and there's ridiculously late. I went back to sleep.

The phone rang again.

"OK, they're going to wait for you. Are you on your way?"

I lied, saying that I was. I collapsed back on my bunk. How had I managed to keep my suit pristine? How had I managed to have a neat line pressed into my trousers? How had I managed to keep a shirt freshly laundered and uncreased? How had I managed to keep a pair of leather shoes so shiny? My interview outfit was hanging on the bunk bed in the hostel dormitory, ready to go. Reluctantly, I hauled myself off to the communal shower, shared with 13 other people. It was the middle of the day, so at least I didn't have to wait.

How long have I been doing this for?

Surviving by the skin of my teeth.

When you get ejected from the system, it doesn't know how to cope with you. There are valves, barriers, gatekeepers. It's a one way street. You can fall from grace, but there's no way back. Entrepreneurs brag about their bankruptcies. Startup founders brag about the mistakes they made. The world of career, reputation, CVs, references, credit checks, proof of address and security clearance doesn't have any way of coping with somebody who's going through hell. You're doomed to slide all the way down the greasy pole to the bottom, and stay there.

You literally have no idea how hard it is to get yourself off the streets and back into the system.

I've papered over the cracks pretty well. It's remarkable how beneficial it is having a place to live, but it still takes a huge amount of time to restabilise. You might take it for granted that you've got all your Direct Debits set up, your stuff all in one place and unpacked, and your life running fairly smoothly, but my life was smeared all over London's streets. I moved around so many times. So many things were lost or damaged.

Just renting an apartment was exhausting and destabilising. Living out of a suitcase and working on an incredibly stressful project, I was skating on thin ice. The added stress of the London rental market and dealing with a letting agent tipped me over the edge. I had a place to call home, but it cost me my health and my job.

Anyway, this isn't a sob story.

The point is, that when I pulled my overcoat out of the wardrobe for an interview, I could see very visually just how worn down I am: I'm in need of replacement parts. There are scars and war-wounds. The evidence of a very shit few years is still there, if anybody examines my life with any close scrutiny.

I'm wondering, just how obvious is it that I'm out of place? I'm not supposed to come back from the dead. People who've gone through what I've been through are not supposed to dust themselves down and resume their careers.

My suit -- that I proudly wore on Demo Day at the end of the Springboard technology accelerator program in Cambridge -- is now so threadbare that the dry cleaner told me they couldn't wash it more than a couple more times. I need a new pair of black shoes. I need a new overcoat. I need some new shirts.

I'm banking on the fact that scruffy engineers usually have their mind on the job rather than their appearance. I'm banking on my skills and experience carrying the day. I'm banking on people not looking too closely, and seeing that I'm looking a little worn out.

My fatigued business attire is a metaphor for me: past it; has-been; burnt out wreck; failure; loser.

Obviously, I don't believe that. It's nothing that a shopping trip couldn't solve, but if I'm doomed to failure, splashing cash on fancy clothes and shoes would be a waste of money. I can't quite bring myself to have the double-whammy of having the office doors slammed in my face, and having to look at a lovely new suit and overcoat gathering dust in the wardrobe.

I managed to get a good contract earlier in the year, despite my shitty business attire. I considered covering up the semicolon tattoo behind my ear with a sticking plaster, but I risked it. Nobody ever commented on my tattoo for that whole project. Perhaps we only see what we want to see. The superficiality making smalltalk and pretending to get along with our work colleagues: we barely take in what we're seeing.

Why on earth would anybody suspect that I have some secrets? Why would they think I have a dark past? What reason would they have to believe that the man in a suit and a 19+ year career in IT might have had a troubled period?

"So, tell me about mental illness, divorce, drug addiction, homelessness, near-bankruptcy, the loss or destruction of nearly everything you own and the other shit that doesn't seem to have made it onto your CV."

That just hasn't come up... yet.

 

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An Anatomy of a Market Crash

9 min read

This is a story about a fictitious bear and an imaginary bull...

Market Graph

To explain how a speculative bubble bursts is very easy indeed. Investors are like a herd of cattle. They are not rational actors. When a critical mass of investors become spooked and start selling off their investments, this creates a market with more sellers than buyers, which means the asking price for financial instruments has to be lower to attract more buyers. Pretty soon, there is a stampede, as all the investors try to 'cash in' their investments and take their profits or minimise their losses. The asking price drops lower and lower, and buyers simply wait, knowing that the ever growing crowd of panicked sellers will underbid each other in a desperate attempt to offload their devaluing assets.

Anyway, that's so simple and obvious that it doesn't warrant further discussion. What I want to write about is what causes a speculative bubble in the first place.

We could look at historical examples, like the tulip mania during the Dutch Golden Age, with tulip bulb prices peaking in 1637, before crashing spectacularly. The Madness of Crowds explains the crash, but not the initial price bubble, in any satisfactory way for the modern financial markets.

To understand your average investor in publicly listed companies on the major stock exchanges, you only need to understand two human characteristics: greed and laziness.

The greed part is simple. Any of your friends who have reached a point of economic prosperity where they have disposable income are likely to have 'invested' some of their wealth. It's highly unlikely that they made angel investments in small startup companies where they knew the founders, the business model and understood the domain in which the embryonic enterprise operated. Instead, they thought they could make a quick buck by buying shares in a major corporation.

The laziness part is slightly more complex. The lazy divide into two groups. The speculative private investor looking to make a quick buck isn't interested in doing any actual work in order to earn their extra wealth. One phonecall to your stockbroker, having read a stock tip in your preferred newspaper does not count as an investment of labour, and so it is clear that these investors are lazy.

The second group are institutional investment managers: the people who look after pension funds. Now, you can ignore profit:equity (PE) ratios, yields, earnings per share (EPS), turnover and EBITDAs (Earnings Before Interest, Tax, Depreciation and Amortisation). You can ignore the philosophy of Warren Buffet, who is an active shareholder. The pension fund manager is passive and invests for one reason and one reason alone: the market capitalisation of the public company has reached a certain threshold. That is to say, the market values a public company above a certain amount of money.

To understand market cap, let's take Apple Inc. as an example. We take the number of Apple shares that are issued (5.4 billion at time of writing) and multiply that by the share price ($118 at time of writing) and we arrive at a market capitalisation of $637 billion. That is to say, if you had a spare $637 billion in your bank account, you could buy Apple outright*: every single share. You would be the sole shareholder of Apple, which is the biggest company in the world, by market capitalisation.

Now, Apple might have absolutely dog shit products lined up for the next 10 years. The CEO, Tim Cook could be an absolute moron who's going to run the company into the ground. The institutional investment manager doesn't give two hoots. They're going to buy Apple stock simply because it's highly valued. In fact, they're going to buy ALL the highly valued companies, above a certain market capitalisation.

In the UK, we have a kind of football league, with the premier league being the FTSE100 and then the league below being the FTSE250. As the market caps change, companies drop in and out of these 'leagues'. Consequently, investment managers will buy the new entrants and sell the ones that drop out. Easy as pie, right?

The laziness that drives all this is retirement. People saving for retirement are too lazy to make their own investments that ensure the value of their pension is not eroded by inflation, so they get an investment manager to 'track' the value of an index like the FTSE100, which generally outperforms inflation, over a long period of time. That makes sense, right? Money invested in the 'best' companies, should outperform money that's just sitting in the bank earning interest.

Furthermore, when people come to retire, they want their pension pot to be managed for income not for growth, but they're still too lazy to shop around to make sure that the yield or dividends that they are receiving on their pot of money give them the best possible income, while also protecting their capital.

In essence, the biggest part of our economy is driven by greedy lazy people. Instead of the industrious and ingenious entrepreneurs finding it easy to borrow money or sell a share of their company in order to raise the capital they need to grow, the sad reality is that almost all of the wealth in the developed world is ploughed into corporate behemoths that have already extracted all their value from the public, in order to keep people who have nearly reached the end of their lives in the manner to which they have become accustomed to.

Yes, that's right. By the time a company comes to the point where it floats on a stock exchange, it has peaked. It's time for the original founders, angel investors, venture capitalists, private equity and other shareholders to now cash in and fleece the public by offering their shares in an Initial Public Offering (IPO). Because the company has reached a certain 'valuation' (as decided by market sentiment and the bullshit written by the underwriting investment bank in the prospectus) then it has to be bought by the institutional investors, because it is highly likely to have a market cap that will put it straight into the FTSE100 or FTSE250. The companies with the smallest market cap in the FTSE250 are around £400m; for comparison Twitter floated with a market cap of $30,000m, which is 75 times more.

Let's take a hypothetical example. If I was to build a company with a turnover of approximately £20m per month, or £240m per year, then one might say that it could be valued using a rough multiplier of 2x turnover at £500m. That would easily be enough to make for an attractive IPO, because the market cap is going to attract all the institutional investors who have to buy FTSE250 companies. In effect, the IPO is underwritten by the pension tracker funds.

Therefore, greedy lazy people buy dog shit stock, it appreciates in value because of market sentiment - "ooh the price is going up, let's buy more" - and the fact that public companies can use their shares to acquire other companies (growth through acquisition) until they have a dominant market position (some may say monopoly, ahem!).

Growth through acquisition is not really growth. If I have 100% of the shares in company A, and 0% of the shares in company B, and then I use 49% of my shares and a bit of cash to acquire company B, such that I now own 51% of company A and 51% of company B, no new value has been created. There may be cost savings, there may be benefits from anticompetitive practices, but really all I'm doing is increasing the market cap of the parent company, hoping to move from the FTSE250 to the FTSE100, where a whole load more pension funds will have to buy shares for their index trackers.

The same deal goes on in the US, where companies are trying to IPO at a certain valuation in order to get into the Dow Jones or the NASDAQ, such that the US tracker funds will have to invest. The public - mostly pensioners - get fleeced.

So, in conclusion, the cause of a speculative bubble is actually institutional. Because the pension funds are so massive and they are passive investors, using index tracker funds, there is an immense amount of fake value created by mergers and acquisitions, as growth by acquisition carries such huge rewards. This starves the companies - who are truly growing and innovating - of much needed investment capital, stifling the economy and instead creating corporate giants who are too big to fail.

Eventually, the central banks and the rest of the money multiplying machine reaches the limit of how much the value of dinosaur institutions can be artificially inflated. These dinosaurs move at glacial pace and stifle change and competition. The lack of efficiency of markets to deliver capital to those companies who have true growth potential, undermines the economy for years, until finally things reach breaking point.

Overvalued companies, market disruption by venture-capital backed challengers, the faltering of capital gain and the end of effortless profits, are the things that spook the lazy, greedy investors. So, then begins the market crash.

The dying behemoths are dangerous animals. For example, the 'too big to fail' banks were able to hold the world's largest economies to ransom, with the threat of unimaginable disruption to our systems of payment and borrowing that underpin so many mortgages, overdrafts, credit cards, car loans and how we get and spend our wages each month.

For now, the status quo persists, because the idea of smoothly transitioning to truly free and competitive markets is beyond comprehension, such is the web of complexity that has been created by supranational organisations that have swallowed so many competitors around the globe.

Until we move to active investment rather than passive investment, we will always have the cycles of boom & bust.

 

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* - You couldn't actually buy all Apple's shares for $118 each, because the very process of buying up all the available stock for sale would drive up the price. I merely offer a simplified example.

 

Feedback Loop

9 min read

This is a story about reality checks...

Valves

When you're amplifying a signal - for example, a microphone connected to a public address loudspeaker - then you have to be careful that you don't get the microphone too close to the speakers, or else you will get horrible feedback.

My blog is read by friends who've known me for years & years, but I very rarely meet up with them. Sometimes I get an email or a Facebook message, and it's jaw-dropping that they understand me and what I've been going through so well. The usual trite platitudes (e.g. "why don't you try getting more exercise?") are certainly applicable to anybody and it does show that you care, but it's a wonderful experience when I communicate with friends and they've got all this background info on me.

Regarding my blog, only very rarely will anybody ever present an alternative opinion, or challenge me. I think I have a fairly persuasive manner of putting a point across, and I write with a great deal of certainty; forcefulness. It must be somewhat intimidating: the idea of potentially entering into debate with me.

A strange thing starts to happen when you think about things in isolation too much. Because I work with boolean algebra for a living, I start to think of everything as binary: there's a right answer and a wrong answer. I can use a lot of deductive reasoning to arrive at a set of beliefs that evolved purely from logic - a priori - as opposed to being shaped by experiences, discussions and human relationships. I labour the same points, over and over again, becoming ever more certain in my convictions and better and better at defending my position; entrenched in my stance.

It's quite satisfying to present your thesis quod erat demonstrandum.

Weirdly, if nobody calls you out on anything, then you assume that you must have made a valid unassailable point. When somebody does call you out on something, then things get a bit more fun, because you have to decide whether to dig into your trenches and defend, or whether to concede the validity of an alternative viewpoint that had not been considered.

I used to have a certain attitude that could be surmised as follows:

"Fuck you. You're wrong"

Once you have constructed a fairly infallible piece of logical reasoning, being told "no, I disagree" is the most frustrating thing in the world. You can't just disagree with something. It's point/counterpoint. You need to make your own reasoned counterargument. Contradiction is just stupidity. It's very frustrating to deal with people who don't even realise that they're complete idiots.

I deal with idiots for a job: they're called computers. If I tell a computer to jump off a cliff, it will do it. Computers just follow my instructions to the letter. Computers follow my logic with 100% precision. Being a computer programmer quickly teaches you how to logically reason things, leaving few loopholes. If you leave loopholes, these are called 'bugs'. Bugs will cause rockets to explode, trains to derail or aeroplanes to crash.

And so, a computer programmer arrives in the real world, and they're experts at spotting cognitive dissonance. "Fucking immigrants, coming over here, taking our jobs"... but, but, but you're an immigrant, stutters the programmer, incredulous that somebody could be so stupid as to not see the flaw in what they're saying.

Anyway, I'm not even part of the debate. I'm watching from the sidelines, writing my manifesto; proselytising my theology; broadcasting my dogma. Nobody is questioning the validity of anything I'm saying. Nobody is challenging my assumptions. Nobody has yet said "you're wrong, and this is why...".

Even to say the word manifesto sends a shiver down my spine. I fear that I might have gone mad. There are so many vilified people and policies, linked to a manifesto. In Britain we are not particularly terrified of communism. Being called "red", "Marxist" or "Trot" is not even pejorative, to me. However, if you were to point out that Anders Breivik also wrote a manifesto, and so did Hitler, then I start to feel a little defensive.

But, how the hell are you supposed to develop a political ideology, if you don't write it down? If you can't express a set of values and ideals for the betterment of humanity, then what? Am I only allowed to select from a menu of just a few mainstream choices? Of course, this is what party politics wants. The idea is that we should vote for party, not policy. If we voted for policies that we wanted as citizens, we'd be getting dangerously close to having a democracy.

If voting made any difference, they wouldn't let us do it.

I worry like crazy about how isolated and weird I'm getting, honing my ideas and developing my system of values, without very often discussing what I'm thinking over a pint of beer, with a good friend in the pub. Obviously, one must be mindful that Mein Kampf was conceived while Hitler was in hospital, and started when he was incarcerated. It's mad to speak this aloud, but I'm always asking myself: "am I more like Hitler or Jesus".

Christian values are actually pretty cool. Forget the ten commandments, because, I mean, rape isn't even on there. Graven images: no frigging way! Rape: no problem.

Jesus Christ was an awesome dude. He basically founded the Occupy Wall Street movement when he turned over the tables of the money lenders in Herod's Temple. Does that make him an anti-semite though? Could that have been a hate crime, given that it was an attack on Jewish businessmen, in a holy Jewish temple. Certainly a controversy worth pondering.

Then you get to thinking that Jesus Christ, The Prophet Mohammed and Adolf Hitler, all thought that earning interest should be abolished. Hitler was a socialist, as was Stalin, but then so was Tony Blair and he started an illegal war that ended up killing hundreds of thousands of innocent Iraqis. It's all so damn confusing.

To my mind, if you have a political system that's successful for the vast majority of people, the educated bourgeois can go to hell. To hell with your freedom of speech. To hell with your attempts to pervert government to better serve your own needs, at the expense of the majority. Go buy yourself a desert island if you want to run things in your own selfish interests.

Eventually, I arrive at the decision that it might be better to just write a utopian novel that merely disguises my manifesto. It should be no surprise that I've extensively read Orwell and Huxley. However, the dystopian novels seem to have become instruction manuals for our governments. Perhaps novels are powerfully influential, in all the wrong ways.

I love the Roman idea of the forum. The Internet discussion forum is a wonderful invention. The online communities are a lovely place to inhabit.

My writing and debating skils - or lack thereof - were honed in the arena of the online discussion forum. In a way, I did a lot of growing up, by reading, writing, trolling, debating and very often being shot down in flames.

Now, I have brought those writing skills, and the skill of making a reasoned argument expressed in a succinct and persuasive manner, to bear in the world of blogging.

I deliberately chose a non-Wordpress platform, because I wasn't looking for yet another blog and to connect with yet more bloggers. All the bloody comments sections are filled with other bloggers, link building back to their own blogs. It's such a ridiculous echo-chamber of people all clamouring for readers. How can you compose your thoughts and reach conclusions, when embryonic ideas are critiquéd so immediately?

I could have started to write on Medium, and I'm thrilled that my friend whose startup powers this blog, is now working for them. It might sound like intellectual snobbery, but there is a higher standard of writing and comments on Medium, than anywhere else on the 'Net right now.

But really, the biggest win for my blog has been to inform a bunch of my old friends from my discussion forum days, what the hell happened to me when I "went off the rails". It's been an opportunity to defend myself against malicious rumours. It's been an opportunity for me to ward off the shame and sense of failure, for things that happened.

Finally, the nicest thing happened the other day: I met up with a friend at the pub, and he reassured me that I'm still the same person who he knew, all those years ago, before the whole horrid mess in the middle. It's an immense relief to know your personality hasn't changed, your brain hasn't been damaged and the person that friends once knew, still lives and breathes and hasn't been replaced by some demonic creature.

Life is pretty hard without feedback, but equally, it's been useful to write at length without the debate that so ground me down and made me unwell before. It's a horrible thing, to be so misunderstood, and to feel like the people who are supposed to care about you are working against you. It's so hard to argue with multiple people at once. It's so hard to defend yourself against a mob.

Publishing is super powerful. Publishing is like a megaphone, to shout down the bullies.

However, the occasional reality check has very high value.

 

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Rolling Stone: a Picture Story

11 min read

This is a story about quicksand...

Koa Tree Camp

After being discharged from psychiatric hospital, what do you think you'd do next? Well, imagine that for months you have been travelling but you haven't been moving.

Things are not stable for me, no matter what my senses tell me. I go to the same office, looking at the same computer screen, surrounded by the same people, for months if not years on end. According to my senses I'm not moving anywhere.

However, my bank balance would tell a very different story. Just sitting mute in a chair, keeping my head down and being a perfect corporate drone who never rocks the boat, means that I am very rapidly travelling... financially. My body and mind don't really agree though.

My moods tell a very different story again. I don't necessarily notice seasonal effects and depression taking hold. I'm not fully able to tell when I'm getting hyped up and excessively involved in work or other projects. I'm not great at judging when it's time to take a break, either because I'm too down or too up.

It is unhealthy and unnatural that I work in the same place, doing the same thing, and working a job that moves at snail's pace. I just don't have the social life and hobbies at the moment to get any balance, let alone the financial means to travel, socialise and pursue pastimes with the usual gusto that I apply to everything.

What happens is that I become like a champagne cork. The pressure builds and builds, and then I explode with frustration.

My journey began with a two week stay in a psychiatric hospital, because I was so beaten down by the task of getting myself off the streets, back from the brink of bankruptcy, beating addiction, working on a massively important high-pressure project, renting an apartment, moving house for the zillionth time, and then realising that I was in an unsustainable situation: I needed to get rid of a 'friend' who thought he'd live with me rent free and get pocket money: for what reason he thought he deserved that, I'm not even sure. I also needed to quit a horrible contract that just wasn't worth the sleepless nights.

Next thing I knew, I was sleeping in a Mongolian yurt in Devon.

Hitchikers

Then, I was surfing and hitch-hiking in Cornwall. Hitch-hiking is surprisingly hard, it turns out. Hitch-hiking is a bad way to get around if you have to be in a certain place at a certain time. I'd hitch-hiked once before, earlier in the year, in Ireland, but it turns out the Irish are a lot more friendly, helpful and trusting than the British, based on my anecdotal evidence.

Back in London after my Westcountry adventure, I still felt overwhelmed by depression and the feeling that I was trapped by my job. I had a lovely trip, but it had been very short and coming home was very anti-climactic. I knew I needed to quit my job, but I didn't quite have the guts to terminate a very lucrative contract.

I had made a plan a couple of months prior, to shame HSBC by sleeping rough in Canary Wharf, right by their headquarters. I found it deliciously ironic that they had inadvertently helped one of their customers to avoid bankruptcy, escape homelessness and generally improve their financial situation. I had no doubt that if they'd done their due diligence on me, then I would never have been employed to work on their number one project. I was planning on getting my contract terminated for no reason other than I cared about my job and was trying to do the right thing: acting with ethics and integrity.

But, I still had the contract like a millstone around my neck. I was desperately trapped and depressed about it.

I decided to fly to San Francisco and go to the Golden Gate Bridge. I wanted to illustrate how the desperation of my situation had driven me to contemplate suicide. I also wanted to go because I had planned to go 3 years earlier, but my parents had reneged on a promise and generally conspired to pull the rug out from under my feet at a time when I was terribly vulnerable. What they did was an awful thing, and I wanted to take that trip that I never got to make, because of their horrible behaviour.

I booked a flight for approximately 4 hours' time, packed a bag and left immediately. It's the most impulsive thing I've ever done in my life.

London Heathrow

In San Francisco, a friend kindly picked me up and I dumped my bags at her house. I then borrowed a bike and rode to the Golden Gate Bridge. Less than 24 hours had elapsed since deciding to travel 5,351 miles. I stood in a jetlagged and travel weary state, peering over the edge, looking at the perilous drop to the sea below.

Travel, novelty, adventure, excitement, old friends, social contact, good weather... all of these things are the perfect antidote to depression. Who knew that the prospect of being chained to the same damn desk, in the same damn office, doing the same damn work you've done for 19 years, could lead to a tiny twinge of "Fuck My Life".

Obviously, the whole dumping your bags at your friends' place and then going off and killing yourself thing would be poor social etiquette. Plus I'd arranged to see an old schoolfriend while I was in San Francisco. The potential for positive experiences was massive. In the office, I had found myself hoping for a fire drill just because it would be slightly novel.

Grant Avenue

I'm no dumbass. I know it's important to stop and smell the roses. But, there isn't the time, energy or motivation to do so when you're trapped in the rat race.

In San Francisco I took delight in the simplest of things, like taking a selfie of myself by a road sign that matches my surname. I didn't even do any specific sightseeing or look at a map. I took a trolleycar because I saw one passing. I found myself by landmark buildings, just because I stumbled on them. I walked miles and miles.

My AirBnB host invited me out to a Halloween party. I dressed up. We drove to some house near Mountain View, where there were fascinating Silicon Valley tech people to meet from Google and Apple. That kind of shit generally doesn't happen when you're depressed working your desk job.

I got a tattoo to piss my parents off. My sister has several tattoos and my parents are always giving her a hard time about them. I thought that getting a tattoo would be some gesture of solidarity with my sister, and my parents would have to give both of us a hard time for having one. It was also a kind of souvenir from the trip, and a bit of reminder that I was going to try and stay in the land of the living for a little longer.

I caught up with a schoolfriend who I hadn't seen for years and years. He was supposed to be a mentor on a startup accelerator that I did in 2011, but he'd had to move back to California. It was great to see him, in the Mission district of San Francisco, even if we only had the briefest of time to catch up. Precious moments.

Meeting my friends' second child, and hanging out at their house reading stories to their eldest. Going with the kids to the science museum and playing with the interactive exhibits. Still etched in my mind.

Getting a glimpse into family life, valley startup life, California life... special.

Hanging out with some of the people who I have so much respect and love for... priceless.

I tried to provoke HSBC into terminating my contract immediately, by sending truthful emails, saying things that needed to be said, but were blatantly above my pay grade. Sadly, the mark of a corporate drone is somebody who's completely gutless and two-faced. They emailed me to say they just wanted to have a "routine chat" with me when I got back. No matter how hard I pushed, they wouldn't admit that my contract was effectively terminated, which is what I wanted so I could stay in the USA longer.

Bournemouth Pier

I came home. I went into the office and exploited the fact that nobody would be straight with me. I kinda got my goodbyes from everybody, even though they were "great to see you back in the office" but only those who were nice genuine people seemed to be unaware that the long knives were drawn. I loved the look of shock on the faces of those whose incompetence I had exposed.

I shaved my stupid beard and kept my moustache, because it was now November. There's no greater pleasure than having your contract terminated from a 'straight' job, when you're wearing a stupid moustache and you have a tattoo. This was all part of the plan in preparation for the sleeping rough by HSBC headquarters anyway.

Then, I was deflated again.

It'd been a helluva journey. Psychiatric hospital, Devon, Cornwall, Mongolian yurts, surfing, hitch-hiking, sleeping on the floor of New York's JFK airport, cycling over the Golden Gate Bridge, sightseeing in Silicon Valley, old friends, nice work colleagues, miserable office drones, contract termination... relax!

Bonfire night - November 5th - I was still pretty hyped up. For some reason I decided that I wanted to whizz around London giving out brightly coloured cardboard stars. I think I spent 90 minutes from conceiving the idea, to then whizzing round London sticking stickers on stuff, giving out stars, losing my luggage and generally careering out of control somewhat. That was classic hypomania. What gets held down must go up. It was such a relief to be released from my soul-destroying contract that the nervous energy almost demanded to be released by doing something crazy.

I decided I needed to see some neglected UK friends. I zoomed down to Bournemouth and stayed in the Royal Bath Hotel by the pier. I met up with one of my most loyal friends, and met his son, caught up with him and his wife, saw their house. I caught up with another friend. Friends who had offered to take me kitesurfing didn't materialise, but it didn't matter... I'd already had a very action-packed trip.

Sleep Out

Then, finally, the night of the sleep out came. Lots of things got conflated in my mind: "Hacking" humanity, Techfugees, homelessness, bankruptcy, HSBC's unethical behaviour, soul-destroying bullshit jobs and the unbelievably erratic, exhausting, stressful path I had taken to reach that point.

I always knew that keeping moving is the answer to staying alive, but there's so much financial incentive to be trapped into a chair, chained to a desk, not moving anywhere, not doing anything, not talking to anybody.

As I burnt through my money on rent and bills over the winter months, I knew the day would come when I'd have to go back into the rat race, and it depressed the hell out of me. By Christmas Day I was in a pretty shitty state. By New Year's Eve I was cutting my arms with a razor blade.

For the last 4 months, I've sat at my desk, not saying anything. For the last 4 months, I haven't rocked the boat, I haven't tried to improve anything, I haven't tried to do a good job. For the last 4 months, I've kept a low profile. My bosses couldn't be more pleased. My bank balance is much improved. In theory, my mental health should have done something but it doesn't feel like my mood's done anything but sink.

How am I supposed to reconcile the drudgery of the rat race with the excitement of the crazy tale that led me here? When I look back 6 months, 12 months, 18 months, things were very different. Are things better? It doesn't feel like it.

I'm still not moving, I'm not travelling. I still don't have my needs met.

If I want to survive, I need to be moving. It's not sustainable for me to stagnate. I wasn't built to just sit and rot at a desk.

If I stop moving, I sink into the quicksand.

 

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The Narcissistic Commerce of Writing

8 min read

This is a story about not reading enough...

Bookie

Writers don't really want any more writers. Writers want more readers. You could write a brilliant book and find that hardly anybody wants to read it, let alone pay for it. I'm not writing a brilliant book. I'm churning out words into the ether. I'm not writing for self-aggrandisement. I'm writing because my self-esteem has collapsed and I'm suicidal.

If I wanted to get rich from writing, I would write a "How to be a Better Writer" book, or I would run a creative writing course. Far more people want to be writers than there are paying readers to support their ambitions.

We all want to be heard above the roaring waves in the sea of digital noise. This modern world is isolating, and it's also disheartening when everything you do is compared against a global benchmark. If you microblog on Twitter, why don't you have millions of followers? If you've written something, why isn't it a bestseller? If you founded a little tech startup, why isn't it valued at a billion dollars?

What's the difference between one blogger's Wordpress site and another's? Now that we're all competing on the same level playing field - the self-publishing revolution that is the Internet - isn't it clearer than ever that the differences between human beings are marginal? I find it just as interesting reading a mommyblog as I do reading whatever is flavour of the month. In fact, I find the mommyblogs far more interesting than the pretentious wank pedalled elsewhere in the interests of clickbait.

A clique of established writers tell me I don't have anything interesting or high value to say. Whenever I read articles about National Novel Writing Month or other writing festivals, the message is the same: your writing is boring, low quality, narcissistic and you shouldn't bother. In other words, clear off and make room for the established players.

Well, guess what? Tough titties.

I need writing and the community of people writing for non-commercial reasons. I don't need to support people who've already achieved the thing that we all dream about doing: a job that we love.

For sure, writing and the other creative arts are not a hobby. We need entertainers. We need people who are brave enough to share. To try and establish some pecking order and say that lesser mortals should keep their mouths shut and not share their content, is elitist in a way that I despise.

I was saddened to read about how much trouble The Guardian and The Observer are in, especially in light of the fact that they're newspapers that are supported by trust money, not by media moguls. The Guardian broke the Edward Snowden whistleblowing, and had GCHQ jumping all over them for their trouble. Press freedom is important, and the colonisation of journalism by advertising revenue hungry organisations, churning out human interest clickbait, is to the detriment of all of us.

I lament the death of the novel, as we increasingly consume what we read in bite-size chunks that we 'pay' for with our eyeballs, thanks to the rise and rise of the Facebook news feed as the vast consumer of our spare time. However, to attack budding writers, and to effectively picket them and call them 'scabs' for writing free content, is not going to fight the rising tide. It's inevitable that our reading habits will change forever. The idea of paying for a printed novel is all but dead except for those who have a paper fetish and like to advertise their pseudo-intellectualism by having large bookcases.

I note that I passed 400,000 words and 1 year of blogging without even noticing. The supposed discipline and difficulty of overcoming writer's block is largely overstated. It's true that my writing is very lightly edited, but actually if you go back and read what I've written a few days later, you will see that I have been making myriad edits, corrections, revisions, improvements. But, in this content-rich era, who has the time to read anything once, let alone twice?

Some friends derive a great deal of pleasure from reading their favourite books again and again. Those books must have been pored over by their authors, and certainly they are great works of fiction. However, just as we once bought a few high quality garments made by skilled clothes-makers, now we live in the era of fast fashion, where we now buy many cheap things to wear, that are quickly worn out and thrown away.

Whether it's wood pulp and ink, or cotton and dye, to waste those things is not sustainable on a planet of finite resources. However, the Internet is not running out of bytes. There's nothing wrong with churning out page upon page of writing, which may catch the eye of one of the billions of readers. Even if it's just some linguistics algorithm at Google that slightly improves its natural language parsing ability, by processing my words, then it hasn't been a fruitless exercise.

I don't think people are reading less. I just think they're reading fewer books. I certainly think that people are turned off by the endless intellectual masturbation of the elites.

If there's a shortage, it's not a shortage of readers. I think there's a shortage of candid tales written by people who are brave enough to actually write the things that nobody had dared to say, or had previously been allowed to publish.

No matter what government stats say, there are undoubtedly painful societal changes afoot. There is so much contradictory data. How can quality of life be increasing and the amount of people with clinical depression also be increasing? How can we be so amazingly interconnected by technology and we feel so lonely and isolated?

Writing has changed. Instead of writing a book, publishing it, and sitting back to enjoy praise and admiration, writing has now become a conversation. Interactions and discussions have replaced lectures and speeches.

Sure, I'd like to see micropayments succeed, to replace the ad-revenue driven model that's mostly hoovered up by Google & Facebook, so that my favourite writers can continue to pay their bills.

However, just as the 15-hour working week has been predicted for a long time, writing and other creative arts are going to feel the pinch first. There are a virtually unlimited number of people who would rather be writers than picking vegetables in the fields, or flipping burgers.

To call aspiring writers narcissistic, self-aggrandising spammers, is breathtakingly insulting. In a way, I'm an intellectual migrant, seeking asylum from the warzone of wage slavery. In a way, every 'successful' writer who tells me that I should stop writing, or mocks my work as low quality, is the same as somebody who says "bloody immigrants, coming over here, taking our jobs".

You're damn straight I want to be a penniless writer. I want to smoke a pipe and wear a tweed jacket with leather patches on the elbows. Have you tried the working world? It's fucking awful. I've worked harder than you, and that's why I'm prepared to work for 'nothing'... because it's a damnsight more rewarding than the crap I've been doing for my whole career.

You know what? People who have been having a tough time have reached out to me, and shared their stories. I would never betray their confidence, but people have confided their stories about depression, suicide, alcoholism, addiction and becoming jaded and disillusioned with wage slavery.

I read an article saying how hard it is being a struggling artist in London, and the only comments on social media were "get a proper job" and "art is just a hobby". While I disagree that art and entertainment are valueless, I do think that those who are upset about how their novelist ambitions are being thwarted should try writing something that is actually relatable.

Of course it's naïve as hell and a cliché to say "if my writing helps one person who is going through a tough time, it will have been worth it" but guess what? I think it already has. A number of private discussions have confirmed that there are plenty of people out there, lurking quietly, feeling like nobody understands what they're going through, feeling like they're the only one who's going through what they're going through.

When I was struggling with mental health issues, suicidal thoughts, addiction, alcoholism and a lack of employment opportunities that were in line with my values and needs, I found a few books and blogs that helped me immensely. I gratefully hoovered up the words that few brave people had shared, and I felt less alone.

I don't want to pat myself on the back. I'm not declaring what I've done to be a success. I'm not saying I've saved lives or anything else so self-congratulatory.

All I'm saying is that if you want the mommybloggers and every other wannabe writer out there to shut up, to make more room for your pretentious crap, then it's you who should shut up, because like you say... there are already more than enough good novels out there.

 

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It's a Hard Life Being Rich & Beautiful

7 min read

This is a story about being a whiny little rich kid...

Hawaiian Boy

"Daddy didn't love me enough" I cry, on the psychotherapist's couch. "I blew all the money my parents gave me on an unsuccessful business idea, and now I'm going to have to ask for some more" I wail. "Life is so unfair" I say, with a sour face.

In actual fact, I have never dared to dream. I've been offered a bunch of university places unconditionally, but I've never thought that it would be practical or realistic to spend time studying when it doesn't pay the bills. Of course, I would have loved to stay with my peer group, make new friends, fall in love, party & get drunk, have the joys of freshers week and also complain for the rest of my life about how stressful my finals were and how I stayed awake all night to finish my dissertation.

There are several career paths that are much more suited to my interests and my values than my chosen profession. However, how could I possibly pursue my dreams when life is sheer stressful misery without money? Where am I going to get money? Is it going to be gifted to me by my family? No way. Not a chance.

"Do what you love and money will follow" rich beautiful children are told by their doting parents. For the rest of us, it's just some pipe dream that will end up with us returning to the rat race somewhat humbled and with our life savings having disappeared into somebody else's pockets.

A fool and his money are soon parted, and there are so many people coughing up loads of cash to a lifestyle industry that promises to deliver the job of their dreams... for a price. Loads of people are spunking their hard-earned money from the rat race, on the dream of starting a little business where they can be their own boss and have a flexible lifestyle. Bullshit.

For those who are seriously rich, through their wealthy family and pure dumb luck, they are able to have multiple attempts at finding their dream job or founding a business that's self-sustaining enough to be able to pay a meagre wage. So many 'self-made' successful entrepreneurs do not bear close scrutiny. Upon detailed examination, it appears that most of the 'success stories' started with large interest free loans from their family. Success requires your risk to be underwritten. How can you take the risk of setting yourself up in business if failure is going to leave you destitute?

There's a joke in the startup community about the first round of investment being for "friends, family and fools". However, I'm not some rich kid dreamer. Every company that I've founded (I'm on number 4 now) has been profitable. I've never had a bankruptcy. For some spoiled little rich kids, having a bankruptcy is seen as a rite of passage. I think bankruptcy just shows a complete lack of entrepreneurial ability and a reckless attitude towards business that is detestable.

Of course I'd love it if I came from a wealthy family, and I felt that my risk was underwritten so that I could keep trying multiple business ideas until I found one that worked really well. My businesses are always grounded in the realm of profitability. I've built businesses that have needed very little investment. My businesses have always been cashflow positive. I don't have money behind me and failure has meant destitution.

I'm a bit pissed off that my parents got handouts to buy a house, start a business, and generally had their risk underwritten. Not only did they get a free university eduction, but they also fucked about doing whatever the fuck they wanted, and being reckless idiots, taking drugs and generally doing very little to take some fucking responsibility.

The thing that really pisses me off, is that they were then hypocritical enough to tell me to not dream. They told me that university was unaffordable because they'd spent all the family's money on cigarettes, booze and drugs. They told me that I would have to get the first job I could find, because they had no interest in supporting me and my sister in achieving our fullest possible potential. My parents' objective in life was to bumble along drunk and drugged up, working dead-end jobs that neither paid the bills nor provided them with a pension for the future. Dickheads.

So, if I paint this picture of myself as a rich playboy, it's all a bit of an act. Obviously, when things went wrong for me, I ended up homeless and destitute. Nobody was there for me. Nobody underwrote my risk. No assistance was forthcoming.

Everything I've built, and everything I've done, has come through my own resourcefulness and hard work. I've suffered in the bullshit jobs of the rat race in order to raise enough cash to pursue my dreams. When things haven't worked out, it's been me who's paid the price. Each time I try to escape the rat race, I do so in full knowledge that failure means homelessness and destitution again.

I live with stress and fear, and it's quite real. Nobody's going to take pity on me. Nobody has given me a hand out.

"Where is everybody? Where are the people who claim to care about you?" my flatmate asked once, when I had been into hospital and a couple of social workers were trying to help me out, because I am obviously so very alone. My flatmate was surprised that anybody who seems to be popular enough amongst their friends and successful at work, could find themselves so utterly alone. I guess that's what happens when your parents' priority in life is the getting and taking of drugs.

I was not surprised. I've spent weeks in hospital, with the only visitors being a handful of London friends. My family are as good as dead to me.

In fact, my family have been a hinderance not a help. Drunken and abusive phonecalls in the middle of the night, and being expected to travel hundreds of miles, spending hundreds of pounds on petrol and gifts... and for what? To be abused? To be left to die on my own in a hospital that's only a 45 minute train ride away. What a joke.

And so, I'm neither one of the beautiful people, nor am I blessed with family wealth. Don't believe the hype. All those 'self made' entrepreneurs are backed by loving families who are at least reasonably wealthy.

So, am I upset with my lot in life? Do I think that I deserve the advantages enjoyed by those serial entrepreneurs who go back to their families again and again to get more money to keep their business ambitions alive? Do I think that I should be able to pursue the arts, because my wealthy family are all duty-bound to become patrons? No.

I just want to escape the rat race, because I wasn't born to just pay bills and die. I'm fed up of being a wage slave to the wealthy elite. I'm fed up with the rigged game that means you can never get ahead. There's no escape. There's no peace. There's no real opportunity.

We're told the world is stuffed full of opportunity and the streets are paved with gold. Take another look. Look really hard this time. Yes? You see now? You need money to make money. You need a wealthy family behind you to underwrite your risk. Behind every artist who is loving what they do, is a wealthy patron. Behind every person pursuing their dreams is a whole heap of money.

Don't pursue your dreams. If you pursue your dreams, you are just impoverishing yourself, and making yourself an easy target for those who wish to keep you in economic slavery. Without those precious life savings, you can't escape and you'll have to go back to the rat race with your begging bowl.

That's what's happened to me, and that's why I'm so unhappy about it. Not because I'm a spoiled little rich kid.

 

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Micromanagement

8 min read

This is a story about getting promoted at work...

White collar worker

I can wear pretty much whatever I want to work. Some of us techies wear jeans and t-shirts. Some people wear fashionable trousers and tops. I wear a white collar. It sends a message: I'm an idle manager, and I'm not going to roll up my sleeves and get myself dirty.

How do you get a promotion once you have become skilled at your trade? Once you have mastered your chosen profession, how do you keep growing in your career?

A handful of software engineers, programmers, web designers, hackers and people who are generally skilled in the dark arts of making computers do magical things, will have the good fortune of being promoted into management positions. It is not a logical progression.

One of my friends who is a startup founder talked about how "lucky" his engineers were to receive a good salary for their job. He talked about the wages that he pays as if it were an act of charity, and his employees were fortunate to be able to write code and get paid.

I can only imagine that people who shuffle paper around their desks and sit in tedious meetings all day long, are jealous of the people who actually get to make stuff. I can certainly vouch for my frustrations at being away from the coal face. I'm so bored, with nothing to do but 'manage' a team. Management is horrible.

I'm in an interesting position to be able to compare myself with my peers. On my current project, there are 8 teams who are working together to deliver the final end product. This means that I have 7 other managers, all of whom started work at a similar time to me, to directly compare myself with.

Myself and the other 7 managers deliver our work in 2 week chunks, with a demonstration to the customer at the end of it. We demonstrate the work that we have completed in the preceding fortnight. The customer then either accepts that the work is up to the expected standard, or rejects anything that they are unhappy with. Also, it's quite possible that not as much work as was expected was delivered. Failing to meet your delivery commitment, and missing the deadline, is something that is very common on IT projects.

I've worked on the project for about 14 weeks: 7 two-week chunks. The team that I manage has delivered on their commitments for 7 fortnights in a row, and the customer is very happy with everything we've done.

The other 7 teams have consistently missed their deadlines and have a number of things that they have demonstrated that have not met the customer's expectations.

So, what's the magic trick? What's the secret behind good management? I must be managing the hell out of the members of my team, right?

Wrong.

I've been developing software for the best part of 20 years, and my biggest problem is with micromanagers. Managers are so keen to be seen as adding some value, that they can't help themselves from getting involved with things that they're absolutely clueless about.

IT projects used to be run by project managers. A project manager is a jerk with a clipboard who's attended a week-long training course in PRINCE2 (Projects in Controlled Environments) and has then gone tear-assing around town, botching every project they've ever laid their hands on. Project managers are a pointless waste of space.

So, along came a practice called Agile software development. From Agile came the idea of a Scrum Master. A Scrum Master is supposed to be one of the developers, who knows the Agile methodology and can help to organise the team. Scrum Master is not as job... it's a role that one of your existing development team has.

Unfortunately, that left a load of useless project managers on the scrapheap.

All the project managers then paid to go on a week-long training course to become Certified Scrum Masters. They then returned to the same companies where they had been screwing up the IT projects before, and demanded that the projects hire them as "Scrum Managers" to do full-time "Scrum Management". They then went about doing everything they'd always done, just the way they did it before, and making a balls up of every IT project.

I'm a bit different. I crossed out the words "Development Manager", "Architect" and "Software Developer" from my CV and resubmitted it to an employment agency with the words "Scrum Master" substituted. I then had the shortest, easiest interview of my life, and was immediately hired to be a 'Scrum Manager'.

Since then, I cancelled every meeting that my team were expected to attend, banned anybody from approaching my team members directly, and then left them alone. I left my team all alone for 14 weeks. I don't hassle them. I don't try to 'add value'. I don't try to get involved. I just let them get on with things.

So, am I slacking? Well, if my team escalate an issue to me, I work to try and get it resolved, but otherwise I leave them alone. If my team need something they don't have, I try to find it for them. I try to think about what they're going to need in future, and make sure it's ready before they need it. Other than that, yes, I suppose I AM slacking.

If somebody said to me "Nick, I need you to justify your job. Show me what work you've done" then I would find it very difficult to actually point to something more tangible than saying management-speak bullshit like "I've facilitated the productivity of my team".

Results speak loudest though, and I know I'm never going to get a grilling from my bosses, because my team are happy, productive, and they keep hitting their deadlines with high quality software that the customer is prepared to pay for.

It's incredibly boring and incredibly frustrating, sitting on my hands. My team show me stuff, and my natural instinct is to try and think of something that could be improved. My natural instinct is to understand precisely what each team member is doing, and why. My natural instinct is to try and tell people what they should be doing, how and why. I have to fight all these instincts.

Sometimes, my team will come to me because they want a decision. My natural instinct is to have a discussion. My natural instinct is to understand all the pros and cons and debate them. I don't do this. I just make a decision and then everybody gets on with it. I might make the wrong decision, but as long as I'm right more than I'm wrong, then we're winning.

And we're most definitely winning.

The other 7 teams are unhappy places to be. There is a huge problem with staff turnover in the other 7 teams. Lots and lots of people are taking time off sick in all the other teams, except ours. My little team seems to be a happy oasis of calm in a sea of stress and accusations of blame.

Just about the only thing I do with my day is to spend 10 minutes complimenting each team member on the work that they've done and thanking them for their contribution. I spend a bit of time apologising for any frustrations there might be for things not going perfectly, and a bit more time reassuring everybody that I am listening and trying to improve things. Other than that, I leave everybody alone.

Every two weeks, the team get to show off what they've done, and every two weeks they have a big push and manage to get everything done to a high standard and give an impressive demonstration of their work to our customer. My only job is to be there to shut the customer down if they start asking why this or that hasn't been done, when we never said it would be.

We don't underpromise and overdeliver. We make a realistic commitment for the work we're going to undertake, in agreement with both the customer and the team, and then we get on and build it. Then we demonstrate that we did what we said we were going to do. Nothing more. Nothing less.

What's the role of management in all this? I haven't really figured it out. I feel terrible. I feel like a fraud. I feel like I'm getting paid money for doing nothing.

But doing nothing seems to get software built.

Nobody likes to be micromanaged. Nobody likes having somebody breathing down their neck. Nobody likes to feel they're not respected enough to be allowed to get on with their job. No professional is going to thank you for trying to interfere with their field of expertise. Nobody wants to have to explain their shit to a goddam manager.

Software should be like a delightful magic trick.

It's a recipe for success that's working brilliantly well with my team, as proven by the numbers and the direct comparison with my peers: the other 7 teams, who are under-performing and unhappy.

However... I'm not happy. I'm bored.

 

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Right to Die

17 min read

This is a story about euthanasia...

Nick at work

I need to cover what I'm about to write with a hefty preamble, full of caveats and other disclaimers, because there are so many considerations with this issue, but it's an issue I need to tackle.

Firstly, let's consider this: nobody really wants to die.

For people who are in pain and other kinds of physical discomfort, or are otherwise afflicted by diseases, injuries or genetic problems that mean their quality of life is terrible, or certainly going to end up terrible: these people do not want to die. Those people would dearly love for a cure or some kind of relief from their symptoms that doesn't come with intolerable side effects.

Clearly people who want to prematurely end their lives in a dignified manner, have exhausted all treatment options, and their future looks bleak: pain, discomfort, infirmity, senility and disability.

Alzheimers and other kinds of incurable degenerative brain diseases carry the added worry that the sufferer will no longer be of a sound and rational mind when the illness reaches its late stages, and they will burden their carers, while perhaps not even being able to recognise their loved ones any more.

Let's also consider this: some people have hope, while others do not.

Yes, there's always a chance of a miracle cure. Yes, there's always a 1-in-a-trillion shot that God might personally intervene to remove the horrible afflictions that he originally cursed you with.

Most people love life and can't bear the thought of being torn from the arms of their loved ones. Most people cry out in fear, when they think they're about to die. Most people fight to survive.

There are people who have gone through many bouts of surgery, chemotherapy, radiotherapy, transplants and who take bucketloads of medications with horrible side effects, and generally battle through awful sickness and pain, holding out hope that their ailments will be at least treated well enough to prolong their lives a little longer.

Some people might spend a long time on a transplant list, barely surviving, while oxygen and dialysis just about preserve them while they wait for a donor match. An agonising race against time happens: will a donor arrive before the illness kills the poor helpless person who can only sit and wait?

I feel like I should use softer language, to cushion the blows for every person who's lost a child, parent, friend, partner, relative. Death is painful, and all the more so knowing that a person had so much more life left in them. Death can be so cruel. People so deserving of more life can be snatched away, while others who are seemingly careless with the gift of life can seem so selfish and ungrateful for their good fortune to have been spared by the gods.

And it's the ungrateful ones I want to talk about.

What do you do with the alcoholic who 'wants' to drink themself to death? What do you do with a suicidal person?

The footballer George Best famously received a liver transplant, and then proceeded to court controversy when he was caught drinking again. Instead of demonstrating his gratitude for his stay of execution, by becoming teetotal, he was clearly the same person - ungrateful for life some might say - as he was before he received an organ donation.

What do you do with somebody who is determined to kill themself? Do you put them in a straightjacket and keep them in a padded cell indefinitely, just so that they can die of old age in an asylum?

It might be the case that a suicidal person is in perfectly good physical health and does not abuse drugs or alcohol, but they are nonetheless determined to end their own life prematurely.

There's a general belief that telling people that their lifestyle is much akin to suicide, will curtail their health-damaging behaviour. Doctors mostly seem to take the route of saying "if you keep drinking, you're going to die young" to alcoholics. While most people would think that this would shock somebody into cutting down their drinking, in fact there's little evidence that it has any affect at all.

Similarly, telling suicidal people "you've got so much to live for" and "it's just your depression telling you lies" and other statements that make perfect sense to people who are not suicidal, is also ineffective. The only thing that has proven somewhat effective - as far as short 12-week studies paid for by pharmaceutical companies can tell - is psychoactive medication.

Smoking causes many preventable diseases, and is a big killer, but yet people still choose to smoke even though it's expensive, makes you smell and stains your teeth. You would have thought that the large "SMOKING KILLS" health warnings on packets would cause people to stop smoking immediately, but no.

You know what one of the most effective smoking cessation treatments is? It's the antidepressant called Wellbutrin (marketed as stop-smoking drug Zyban and generically known as Bupropion).

Why would an antidepressant be a good treatment for smokers? Well, let's consider two things: firstly, people smoke because they're missing something. Take smoking away, and a smoker's life is now incomplete. Removing nicotine and the habit/ceremony of smoking leaves a void in that person's life. Also, you've got to be fairly depressed to do something that's clearly a threat to your health, and possibly your life.

Wellbutrin is a fast-acting antidepressant, unlike anything we can get on the NHS. Instead of making people feel sleepy and emotionally numbed, Wellbutrin has been proven to offer a number of improvements in the lives of patients, including their sex lives. Wellbutrin is France's most popular antidepressant.

What do you really want from an antidepressant, other than to relieve your symptoms of depression now when you're feeling it? Being told that a medication might take 6 to 8 weeks to become effective, and then having to suffer your symptoms that whole time while you're waiting is no use at all! Some depressions will lift naturally after a month or two anyway.

But what goes up must come down. After some weeks or months taking Wellbutrin, many patients experience panic attacks and insomnia. Plus there's the obvious problem of having to stop taking the medication at some point, and suffering the comedown (sorry, I mean withdrawal syndrome).

Yes, the difference between 'drugs of abuse' and 'prescribed psychoactive medications' is precisely zero. Every medication that has an upside also has a downside. Addiction and habituation with prescription medications is just as much of a problem as with street drugs. The only difference is medical oversight and quality control.

And so, I arrive at the situation where I'm perfectly well aware that I can get short-term relief for the symptoms of my depression, in the form of a pill from my doctor. However, I'm equally aware that to go down that road is to have a lifetime dependence on medication for my sense of wellbeing. Basically, do I want to be a medically sanctioned drug addict? None of the stigma, but all of the same behaviours.

You're right, I wouldn't have to lie, cheat or steal to feed my habit. I can wander into my pharmacist, and get my uppers over the counter, and carry on like I'm a fine upstanding member of the community. Did you know that even heroin addicts are completely functional members of society, when they can get a clean high quality supply of the opiates they need? When doctors in the UK used to prescribe heroin, there were none of the antisocial problems that we instinctively associate with drug abuse today.

Of course, I'm not advocating drug abuse, but then I'm also pointing out that the flaws that afflict a smoker, a drinker, a junkie and even a depressed person... they're all rooted in the same psychological need to cure an invisible illness.

Pretty soon, I will have spent a year where over 75% of the time I was using no psychoactive substances at all, except for alcohol. A period of 115 consecutive days - 32% of the year - I was completely teetotal. For the whole year I had no tea, coffee, cola, energy drinks, or caffeine containing headache pills (more common than you think). I'm completely unmedicated.

How do I feel? Awful.

It seems to me like I have a choice: suicidal depression, or drugs (i.e. medication, coffee & alcohol etc.)

I know that a scientific study with one participant tells us nothing, but equally I'm not a group, I'm me. You can't dismiss my individual findings, that are true for me. I've gathered the data during a 20 year career, and I've come to the conclusion that my life is unliveable in its current form.

When you are conducting a scientific study, you have to control the variables. Thankfully, I'm an ideal test subject for this.

Since the age of 17, I've been a very well paid software engineer. For sure, during the first couple of years it took me a while to get my salary up to a decent level, but since the age of 19 I've never had to worry about money. Also, I've done pretty much the same thing for all my career: sitting at a desk, tapping on a keyboard, making software.

I've had the same running crisis my whole career. When I was 19, I was bored so I applied to university and was offered places at some very prestigious institutions to study psychopharmacology. I decided to stick with the money, and keep selling my soul to the highest bidder.

When I was 28, depression had crushed me to the point I was on my knees and unable to turn up and do the same office bullshit anymore. I retrained as an electrician and started my own company.

Man with van

As a self-employed tradesman, I loved what I did, but I was grossly underpaid for the level of responsibility I had. Ordinary members of the public think that tradesmen are out to rip them off. In reality tradesmen are highly trained professionals whose job it is to stop houses burning down and families being electrocuted or poisoned by carbon monoxide.

The freedom of not having a boss, not having a 9 to 5, Monday to Friday routine, and not having to sit in the same damn chair at the same damn desk, pushing the same damn 102 keys on the same goddam keyboard... all of those things are just as great as they sound. However, getting paid peanuts to do dangerous dirty work is also not great either.

And so, I returned to what I'm experienced and qualified to do.

I earn staggering amounts of cash for moving my mouse around and looking busy at a desk. However, I used to earn £470 per day when I was 20 years old, doing computer programming for Lloyds TSB back in the year 2000. My job is exactly the same today, doing the same damn computer code for HSBC, JPMorgan, Barclays or any other damn bank.

But maybe the problem's banking? Nope. I've written computer code for nuclear submarines, torpedos, school computer networks, trains, parking ticket machines, busses, security guards, shop assistants and just about every other weird and wonderful industry you can think of. I've written in dozens of programming languages, for dozens of operating systems, on dozens of form factors. It's all the fucking same binary 1s and 0s and boolean algebra under the covers. All code is made from the same nuts and bolts. It's fucking boring.

And so, I can be a miserable exploited worker on a low wage, doing something I take pride in but knowing that I'm undervalued. I can be an overpaid and underworked software developer / scrum master / development manager / IT director. I can be a stressed out startup founder working my arse off to line the pockets of the venture capitalists who are going to get filthy rich at the expense of my health. I can be a destitute bum, a tramp, a hobo. Which would YOU choose?

I particularly object to the idea that I have to drug myself up, just to fit in with the bullshit jobs economy. I object to having to be high on antidepressants just to be able to cope with the same bunch of fucktards making the same fucking mistakes I've seen a million times over, in the job that I've mastered and brings in obscene amounts of cash. I object to having to be high on anxiety medication, to cope with the insecurity faced by the underpaid and undervalued front-line members of society who build your houses, look after you in hospital, grow your food and perform every other truly useful function that we need.

Even to work in civil engineering would frustrate the hell out of me. Crossrail, the multi billion dollar project improve London's cross-capital transportation, is rather pointless because it will be at full capacity on the day it opens, because London is already packed full of idle fucktards like me, clogging up the world with pointless makework jobs. Do we really need any more offices and office workers? Do we really need any more service sector jobs? Do we really need such a bloated financial services sector, with its equally parasitic support industries of corporate law and accounting? It's all such utter bullshit.

And so, I'm damned if I do and I'm damned if I don't.

In my 20 years of full time work, I've become worn down with it all. I'm exhausted. I've tried a number of things, and I find that bullshit prevails everywhere I look. My heart is broken by all the bullshit that trumps everything else.

I'm exhausted, and I'm depressed and I'm suicidal.

Yes, I know some people are grateful for their lives and what little quality of life they can squeeze out of their existence. Yes, I know that I have good physical health and I'm reasonably young still. Yes, I know that there'd a queue that stretches around the planet, of people who would love to have my job.

So, if I choose to reject all that and end my life because I feel like I have no quality of life, is that morally wrong?

You can't even level the accusation of me that I don't know suffering, and I don't know poverty. I've lived homeless in a park, destitute, penniless and surviving on charitable food donations. I've woken up in hospital numerous times in pain and discomfort. I've had numerous scrapes with death. Shouldn't all that stuff make me grateful to be alive? Guess what? You have absolutely no idea. Guess what else, I have a very good idea, because it's already all happened to me.

I wasn't born with a silver spoon in my mouth. I went to state comprehensive schools. I wasn't gifted jobs by any friend or family member. I had no head start in life. It's true that I have no obvious disability or disadvantage either, unless you count a couple of drug addict alcoholic parents, but I still had other family members, teachers and friends who were nice to me. It's not a fucking competition. The point is that the variables are controlled. I neither had advantage nor disadvantage, but yet I arrived at this point, here, now, today.

It's not like we can say this is just a short-term crisis. Like this will fucking blow over.

It's not going to blow over. For 20 fucking years it's been the same. The same shit, different day.

Yes, there were times that were actually pretty good, but guess what... they weren't sustainable. I liked living in a hostel with a bunch of other homeless people. I liked not having a job and being a bum. I liked having no responsibilities. Who wouldn't? But that's not real life. We don't get to have a freebie just because 'real' life is killing us. It still cost £120 a week for my bunk bed in a dormitory that slept 15 people, with one fucking bathroom between us all. My current rent is only £240 a week and for that I get a double bedroom, an ensuite bathroom, a kitchen, a dining room, a dual-aspect lounge with panoramic views over London and a balcony overlooking the river Thames.

I should be happy, but I'm not. Happiness is not a choice, no matter what you read on some bullshit Internet meme inspirational quote.

All the right pieces are in place. My doctors are chuffed to bits that I don't drink, smoke, abuse drugs or in any way engage in health damaging behaviours. My blood pressure is amazing. My cholesterol is low. My eyesight, hearing, teeth, joints... all of it is perfect.

And yet, my mental health is in ruins. I'm so depressed. I'm so suicidal.

I'm doing everything right, and yet everything feels so wrong.

Of course I feel guilty for feeling like this. What the fuck am I supposed to do though?

Honestly, I feel like I want to spend the next 30 days convincing people that the most humane thing is to let me end my life. Honestly, despite the things that should be really great in my life, nothing feels great. Nothing feels good or nice. Nothing works. Nothing is working.

There's still the possibility of just running away and absenting myself from all responsibility, but then when I'm dirty and sick from a life of destitution... when I die then, will anybody understand? A tramp, a bum, a hobo, a junkie, an alkie... these people are all too easily dismissed by society.

What happens when highly paid banking IT consultants start dying? Well if they're white middle class thirtysomething men... not much. Who cares? Probably just a selfish socialite, having a tantrum because they can't do whatever they want, one newspaper article basically said, in the wake of one death.

What the fuck is anybody supposed to do about this fucked up life that we're supposed to live?

I really don't feel like I can live this bullshit rat race anymore, and the alternative is a long slow death, shunned by society and marginalised.

In the long run, we're all fucking dead anyway.

Apologies if I'm triggering raw and painful feelings about your beloved family member or friend who is busily fighting for survival, or who lost their battle. I really don't mean things disrespectfully, but I can't lie anymore. I feel this stuff and it's undeniable.

Call me narcissistic needy spoilt white middle class brat if you like, if it'll make you feel better. It certainly won't make me feel any worse, but isn't that so terribly melodramatic and attention seeking?

Can you understand, how exhausting it is, having to justify your feelings and apologise for wanting to be dead the whole fucking time?

It's a one-way ticket and for sure it needs careful thought, but aren't we being a bit unfair, shutting down the conversation by guilt-tripping people into hiding their feelings? Perhaps suicide is a smart choice for people who feel that they have no quality of life.

 

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Limelight

6 min read

This is a story about star quality...

Cambridge Union

Hey! Is that Nick Grant pitching a Dragons Den panel at Cambridge Union? Isn't that the same podium in Cambridge where UK prime ministers and US presidents have wowed crowds? Isn't that the same podium where the world's best and brightest have stood? Yes. Yes it is.

If you're into astrology, you should know I'm a Leo. Apparently this means that I adore being the centre of attention. However, I've always had somebody yelling louder than me for the spotlight to be directed onto them.

Growing up, my dad had this horse-shit narrative about how cool he was because he took drugs. My childhood achievements were nothing compared to the amount of drugs and alcohol he could consume. Growing up, life was all about worshipping how smart he was for obtaining and taking intoxicating substances. Woo!

My longest relationship, with the girl who my friends affectionately called "the poison dwarf" was dominated by her tantrums if the attention was diverted from her. She completely ruined our joint birthday and engagement party, simply because her unpleasant nature had brought her few friends in life, and the event was mainly my friends, despite my efforts to help her encourage people from her own social circle to attend.

OK, I'm not that humble, but I'm not that arrogant either. If I'm bigging myself up, it's because it's a defence mechanism because I've been dragged down by my own parents, bullies and an abusive ex-wife. I've had a rough fucking ride, so let me have this one, OK?

I haven't lost perspective. I'm well aware that my achievements amount to nothing. I never got so much as a "well done" out of my parents for everything I've ever accomplished. It's tough fucking going, living life with insufferable cunts who just want to see you fail.

Normally, when things are going well, people are supportive and want to help you to continue to achieve your potential in life. Not so, in most of my story to date.

Often times startup founders receive their initial funding from friends and family. My friends contributed generously to my ambitions to build a profitable business, and they were repaid with the dividends from the company. My own parents saw no potential in what I was doing, even though billionaire investors took me under their wing and agreed to help my co-founder and I to build a valuable business. My ex-wife took particularly cruel delight in watching my dreams get shattered.

Yes, I'm subject the fatal flaw of a little too much desire to be loved and liked. When an acting coach suggested that we try my co-founder out to see if he was any better at delivering an investor pitch, I was mortified by the idea that I wouldn't get my moment of fame. For sure, I'm subject to big-headedness and delusions of grandeur as much as the next person, but in a way, I can argue that I deserved my little headlining moment, because I had always been kicked to the sidelines by self-centred parents and partners.

You know what? Give your kids their moment of fame. Let your kids bask in a bit of adoration. Don't hoover it all up for yourselves. You know what your input was? You had sex. Well done. Gold star. But that's nothing that every couple didn't already do for hundreds of millions of years. All you did was do what your fucking body was programmed to do. Now get the fuck out of the spotlight and let your kid enjoy their little moment. Your time is over. It's no longer your chance to shine. It's your moment to tell your kid well done, and that you're proud of them.

Butt the fuck out and acknowledge a good performance when you see one. Congratulate your fucking kid on their hard work and try and pretend like you're pleased, even if you're too fucking drug addled and self centred to even see straight.

You know what else? I'm fucking taking this one. I'm fucking taking this moment to tell myself well done, because nobody in my family is going to. My ex-wife isn't going to. Basically, the people who mattered most to me when some fairly monumental stuff happened to me in my life couldn't have given two shits about anything that wasn't to do with them and their selfish fucking world, so I'm going to relive this little moment and applaud myself.

Well fucking done me.

It ain't fucking easy battling for your moment of fame. It ain't fucking easy getting that chance, and then performing when it matters. It ain't fucking easy at all. And what's it all for if the people who you think care about you couldn't give a toss?

Well, guess what? I had that limelight. Not because I was a drug-taking fucktard like my parents, but because I worked hard to get that opportunity. I had that opportunity, not because I demanded it and stole it from my child, but because I wanted to impress, because I wanted to do something great.

Isn't that awful, that my parents made my entire childhood about them, shoving me into a dark corner so they could harvest all the ill-gotten attention? Isn't that awful, that my longest relationship was dominated by an abusive partner who demanded that the spotlight was always directed on her, and abused me to the point that I lost my confidence and became a withdrawn and shattered version of my former self?

Bygones. Regrets. Yes.

I'm just telling the story because nobody else is going to tell it. If you ask my parents they'll tell you that I was an evil waste of space who never achieved anything, and that's plain wrong.

This is me sticking up for myself. This is me fighting against the complete collapse of my self esteem that will render me hopelessly suicidally depressed. This is my defence mechanism.

I'm sorry if this comes across as arrogant or self-centred. I hope it comes across in the context of my desperately low sense of self-worth, given how I've been treated most of my life. I need a little pride and self confidence to be able to continue.

God damn, I'm so low right now.

 

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