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Middle Management

8 min read

This is a story about earning money...

Middle management

In the agricultural revolution, the scythe, the plough and the mill brought about greater productivity in our fields, and put more bread in our bellies. In the industrial revolution, the steam engine, the foundry and great big machines brought about greater productivity in our factories, and put shoes on our feet. In the information revolution, the spreadsheet, email and meetings have brought about greater productivity in our offices, and put zeroes on the end of the bank balances of the mega wealthy.

The average return on capital is exceeding the growth rate. This means that no matter how hard you work, the rich will get richer and poor will get poorer. If you are already wealthy, you will grow more wealthy, but for the rest of us our wages are falling in real terms.

"The triumph of human capital over financial capital and real estate, capable managers over fat cat stockholders, and skill over nepotism is largely illusory.” -- Thomas Piketty

It's a depressing situation, but sadly it's true. We are now living in the era of the supermanager. The remuneration for those at the top of the pyramid is completely unhinged and insane. There is absolutely no way that the eye-watering salaries demanded by top executives, in any way reflects their productivity. In fact, quite the opposite.

The National Health Service (NHS) has spent billions on re-organisation. The NHS is drowning under a sea of managers, while front-line services are cut back.

The reason why economic growth is stagnant, is because productivity is an illusion. When nearly everybody is a manager, hardly anybody is actually doing any work.

Managers only do three things:

  1. Any good news from their team, they just forward to their boss
  2. Any pressure / demands / requests / questions from their boss, they just forward to their team
  3. They think up ways to justify their jobs

A manager has a lot of time to dream up creative ways of wasting everyone's time, because they don't actually do any work. A manager needs to look busy, so they come up with all kinds of time-wasting scams and schemes in order to justify their pointless existence.

Microsoft have actually cottoned on to the fact that there is a giant army of middle managers, who do nothing but forward emails up and down the chain of command. In the email program Microsoft Outlook, there are actually buttons that make it even easier to just forward good news to your boss, and to forward other requests and things to your team. I literally just need two buttons to do my job. I don't even have to do any typing.

People don't like doing the typing.

Everything's a copy & paste job. Being a manager has become a job of forwarding emails and sitting in meetings because you're bored. If you feel really pointless, you can do a Microsoft PowerPoint presentation to bore the shit out of everybody. Nobody writes concise emails that everybody can dutifully ignore because they're pointless noise.

There are a few idealistic young employees - unpaid interns - who do all the work, which is then re-hashed as it works its way up through the ranks of middle management. Every layer of management is careful to remove any reference that would give credit to the person who actually did the work. Managers pass things off as their own effort, although secretly they know that they don't actually do anything.

This is so much worse than Imposter Syndrome. Most managers are actually imposters. They're there for the comfy seat, free coffee, warm office and hefty pay packet at the end of the month.

It's no wonder that lean startups are actually able to deliver great things: they're unencumbered by the valueless people who try to add value when actually they do nothing of the sort.

Trying to get a decision out of the chain of command is like trying to nail jelly to the wall. Managers know that the only way they're going to get fired is if they make a decision that turns out to be wrong. The easiest way to be secure in your job is to avoid taking decisions. The very managers who were hired to be executives - high-powered decision makers - are actually avoiding ever making a decision, in case it ends up reflecting badly on them. No manager has the guts to actually make a decision and face the potential consequences. Middle managers are experts in avoiding all responsibility.

We now have an office culture, completely dominated by a kind of 'pass the parcel' children's game. Everybody knows that things are going badly because nobody is doing any work and nobody is making any decisions or showing any kind of leadership. Instead, the buck gets passed round and round, as everybody tries to blame everybody else, and avoid any responsibility themselves. Often, it's the very people who are too busy doing the actual work who get blamed, because they didn't have the time to play the silly game and cover their arses.

You can be assured that when things go wrong, the blame will trickle down, until some poor sod on the front line is criticised for not staying on top of a totally unreasonable workload. Some poor scapegoat will be blamed, because they made a minor error, through exhaustion and stress.

What's remarkable is how few 'executives' actually face the chop themselves, when everything screws up. You would have thought that the whole point about receiving a big salary would be because you were the one taking responsibility, and therefore you would be to blame when things go wrong. However, there is absolutely no corporate accountability. It is the workers who are held accountable by their managers, because the workers are too busy to spend time justifying their existence and covering their arses.

The most profitable thing of all is to sit idle, on a pile of money. You can never make a mistake if you simply earn interest on your capital. There's nothing ventured at all, when your wealth is growing simply because you own the casino. House always wins.

If you have wealth, if you have success, if you have an audience and fame, then you can leverage it to become even more wealthy. What - pray tell - is the innovative business idea behind Keeping Up With the Kardiashians? Presumably, some family who are completely lacking in wealth and fame would also like to be highly paid to be featured on reality TV? However, it is only those who already have wealth who are given the opportunity to make more wealth.

This era of low growth and wealth worship is absolutely destroying society. The economy is run for a tiny elite with unimaginable wealth, while the vast majority struggle in dead-end careers that are stressful and boring.

Middle management is just a position in the lower order of the entourage of the oligarchs, royalty and fat cat plutocrats. Middle managers have bought into the belief that they are going to succeed in the capitalist's pyramid scheme. Organisation charts give the belief that you are 'only' a certain number of layers of management from being the CEO, but it's a con, because each layer of middle management expands the base of the pyramid by a factor of 10.

Pyramid scheme

Organisations have now started to throw around job titles like "Vice President" and "Managing Director", and there are even CEOs who are not actually CEOs. An organisation like HSBC might have hundreds of "CEO"s amongst their 230,000 staff. It's just a bullshit job title given away to make somebody think they're getting ahead in the game.

The fact of the matter is that while we toil in the hope of a promotion and a pay rise, we are wasting our time because we are becoming de-skilled and institutionalised. Our grandfathers could build houses and fix mechanical things. Our office-based service industry economy has left most people unable to even change a lightbulb.

Come the revolution, when there are power cuts and the Internet stops working, how much use are your skills in forwarding emails?

The middle managers might be able to justify their jobs today, and are attempting to stuff as much money in the mattress as possible, but it won't be enough. Even property deeds, policing and the rule of law won't matter when the masses rise up in anger at having been oppressed for too long. Even soldiers are feeling the economic squeeze, and will be unwilling to turn their guns on their own people, in order to protect the plutocrats.

The unwillingness to address income inequality and share the wealth can only lead to popular uprisings.

 

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Winners

22 min read

This is a story about body shopping...

IT Contractor

What's the difference between a temp, a freelancer, a self-employed person, a contractor and a consultant? What's the difference between an employee and an entrepreneur?

Last year I was working for HSBC, along with a bunch of nice folks from several different consultancies, plus a handful of permanent members of staff. The teamwork was brilliant, but the surprising thing was that we all had different agendas.

Given that I had gone back to HSBC as a contractor, having been a permanent member of staff there for over 4 years, it was somewhat of a mindset change. I was also homeless and still very much in the vice-like grip of drug addiction, which wasn't a good start.

I was exhausted, and I had somewhat induced within myself, some fairly major symptoms of mental illness, which caused me to make some rather outlandish interpretations of the reality I experienced.

Imagine being plucked from the park, where you are living and contemplating bankruptcy and the coffin nail that will drive into your career, your business. Imagine facing up to the reality that everything you're qualified and experienced to do, since you started IT contracting at age 20, is now going to go down the shitter, and you're homeless, abandoned by the state - the council have sent you a one-line email saying that you're not even worth a hostel bed to them.

Then, imagine that almost overnight, you're working on the number one project for the biggest bank in Europe. You're so exhausted that you are sleeping in the toilet. Everything seems surreal, from the moment you put on your suit in the morning in a hostel dormitory paid for with a credit card you can't afford to pay off, to the moment you turn up in the headquarters of a prestigious Tier 1 bank that you used to work for, when you were clean, sober, young, happy, ambitious, energetic, enthusiastic and respected.

The challenge was to get through 60 days of working, without running out of credit completely. I had to get to work every day and pay for my hostel bed, for a whole month before I could submit my first invoice, which would be paid 30 days later. Obviously, it also looks rather unusual to your colleagues if you can't afford to eat lunch or socialise. The pressure was immense.

What does a poker player do, if they have a weak hand? They bluff, obviously.

To compensate for my fear, and the odds that were stacked against me, I turned the dial up to 11. I tried hard. Far, far too hard. I told the team that I'd take responsibility for a critical piece of work, and deliver it in a short space of time, along with an extremely capable colleague, who actually knew that it was a monster piece of work.

I should have been laughed out of the door. I can't believe that nobody particularly picked up on the fact that I was shooting from the hip, out of a combination of fear, exhaustion, drug withdrawal, mental illness and a touch of arrogance.

How on earth was my ego not going to be stoked? I had just cheated death, bankruptcy, destitution, and now I had the CIO of the number one project in the biggest bank in Europe surprising me, by naming me in person, as the team member responsible for one of the pivotal pieces of the program, in front of the entire town hall. I looked around - "is he talking about me?" - yes, it appeared he was. How surreal.

First day

As a drug addicted homeless person, you're kind of invisible. People would like it if you just crawled into some dark hole and died, quietly. You're nobody's problem but your own, and everybody pretends not to notice you, as you drag your bags through the street, swatting at invisible flies and talking to yourself incomprehensibly.

Suddenly, people not only seem to value you, listen to you, but also look to you for some kind of professional guidance, leadership. Is this the state that important IT projects have reached, where the hobo junkie is the one calling the shots? I realise that I wasn't actually calling the shots, but that's what it feels like when you've been scraped up from the pavement, stuffed into a suit and now you're working in a fancy office full of glass, steel and granite.

It embarrasses me, but also pleases me that I'm still on good terms with a few respected colleagues, and they can tease me about "the time when you said you were going to deliver X by Y". However, not everything I said was worthless tosh.

This is where the difference in mindsets comes in.

As a permanent member of staff, your best shot of getting pay rises and promotions is to raise your profile. Given an hour to do some work, you might as well spend 50 minutes writing an email about what a brilliant person you are and how clever you are, and 10 minutes actually doing some work, rather than the other way around. People who just knuckle down and get on with the work they're supposed to be doing, tend to be overlooked when it comes to the end of year review.

As a contractor, you're all about contract renewals. When your contract is coming up towards its end, you're on best behaviour. You try to shine and make yourself a key-man dependency, so that you can demand a big rate increase, because you're indispensable. Personally though, I hate making myself a key-man dependency. It's unprofessional, however you are economically incentivised to do it, so many contractors dig themselves into little fiefdoms.

As a consultant however, you have the worst of both worlds. You have to kiss the arse of both the client and your consultancy. There's a huge conflict of interests. The consultancy want you to stay on your placement, and for as many headcount as possible to be working with you on the client project, if you're working time & materials. What exactly is consulting about being a disguised employee? Where is the value-add from the consultancy, when the client wants you to be embedded in their organisation, like a permanent member of staff?

Hospital discharge

The reasons for using consultancy staff, contractors, temps, freelancers, is that you can get rid of them when the project is done. However, the other reason is that you don't have all the headache of having to performance manage underperforming and difficult staff members out of your organisation. In theory, it's a lot easier to hire & fire... with the firing being the desirable bit.

It used to be the case that you could get a job as an IT contractor with just a 20 minute phone interview and start the next day. If you were shit, you'd just be terminated on the spot. Never happened to me, but that was the deal you struck... you'd be on immediate notice for the first week. Then you'd be on a week's notice. Then you'd be on 4 weeks notice, just like a permie. However, I always used to get my contract renewed, because I know how to play the game, kiss ass and keep my lip buttoned at the right time.

So, what happened? Well, stress, money, recovery from addiction, relapse, housing stresses and everything in-between conspired in my private life to mean that I was living life by the seat of my pants. I was running for my life.

After only a week in the new job, I decided that it was an impossible mountain to climb, and that there was no way that I could live in a large hostel dormitory and work on a stressful project, plus get myself clean from drugs, plus dig myself out of near-certain bankruptcy. There were just too many problems to face, working full-time in a crisply laundered shirt and a nice suit, while hiding the crippling problems in my private life.

You can't just go to your boss and say "I'm sorry I didn't mention this before, but I'm a homeless recovering drug addict, who suffers mental health problems at times of extreme stress and exhaustion, and I'm practically bankrupt as well as barely able to keep myself clean, sane, out of hospital and off the streets". Contracting doesn't work like that. Your personal life is nobody's problem but your own... you've signed that deal with the devil. You get paid more, but you're also expected to not get sick and not bring your personal problems with you to the office.

I disappeared on my second week in the job, getting mixed up with the police, thrown out of the hostel where I was living, and ending up in hospital, as the pressure was simply too much to bear, I thought that my lifeline was pretty much spent. The odds of being able to get off the streets were too slim anyway. It couldn't be done. I gave up, and relapsed.

Do you think you can just pick up the phone and say "errr, yeah, I need two weeks off to sleep, an advance of several thousand pounds, and I'd like to come back to work part-time for a little while until I'm up to full strength, because I've been dragging bags all over London, living in parks and on heathland, in and out of hospitals, rehabs and crisis houses, addicted to some deadly shit and battling mental health problems. It seems silly that I didn't mention this at the interview, as I'm sure you would have been just fine with giving me an opportunity to get myself off the street and back into the land of the living"?

Office backpack

You know what though? I did get a second chance. There's no denying that certain allowances were made for me. A blind eye was turned to the fact that I was basically either shouting at people or nodding off in meetings for the first week. I went AWOL twice. Once for a whole week where I basically decided that everything was f**ked and there was no way I could ever make things work, and once for nearly a whole day, when I was swept up in the euphoria of working with nice people and got paralytically drunk with my colleagues and couldn't face telling my boss that I was sick again.

Through my divorce, I lost heaps of friends who were shared with me and the ex. I decided to move back to London, because I knew I could find lots of work. However most of my London friends had moved out of town, in order to start a family. Also, you don't make many friends when you're living in a park sniffing supercrack, and getting hospitalised for 14 weeks a year. I can tell you more about the private life of a friendly police officer that I know, than I can tell you about some other acquaintances from that turbulent period.

Anyway, I was desperately trying to cement things - get my own flat, get some money in the bank, get into a working pattern that was sustainable - but it was too much to ask. 'Friends' sensed that I was recovering, and decided to come asking for favours : lend me some money, let me live with you, give me a job etc. etc.

When you're desperately lonely, because you've split up with the two loves of your life - your wife, and supercrack - you're vulnerable to wanting to people-please. I risked my reputation, when I got a so-called friend an interview, because he pressured me. I overstretched myself, renting a flat that swallowed up all my money, which was my safety net. I didn't even pick my flat... my friend did, and he thought he was going to get to live there rent free. I put up with a lot of shit, because I was desperate for friends, for acceptance, to be liked.

If you think all this can be boiled down to a 'drug problem' you're wrong. In order for a person to feel whole, they need friends, they need a job, they need a place to live, they need to feel that they're living independently : paying the rent, earning their money, able to pay for the essentials of life, and not always just hustling, on the run.

There are quite a lot of pieces to the puzzle that is a complete life that's worth living. Do you really think I just want to be kept alive, in a straightjacket in a padded cell. Is it unreasonable to want to work, to want to feel like I'm making a contribution, to want to feel like I'm liked, loved, to want to feel like I exist, and that I'm valued somewhere, by somebody?

I loved the instant social connection I had with the "winners" who were a group of fellow consultants at HSBC. There was good camaraderie, and they were young and enthusiastic, not bitter and jaded like me. Their enthusiasm for their job and inclusive social circle was exactly what I needed, along with cold, hard cash, and a place to go every day that wasn't a bush in a park, with a wrap of supercrack.

Rarrrr

Somewhat unwittingly - although I don't know how much people were able to guess or find out behind my back - the Winners bootstrapped my life. Even though there were the usual commercial rules of the game, about being a disposable contractor who's supposed to keep their mouth shut and not rock the boat, there was still bucketloads of humanity there. People were kind to me. They invited me into their lives, and in doing so, they saved mine.

When a colleague texted me while I was in California, to say that we had to go back to work doing the shittiest possible work for a scrum manager we didn't have a whole heap of respect for, it was pretty clear that it wasn't sustainable. I busted my balls to get cleaned up, off the streets, into a flat of my own and to restabilise my finances. However, I've never been the best at buttoning my lip and allowing myself to be 'managed' by somebody I have barely concealed contempt for.

I knew that all I had to do to get my contract terminated was to send one or two fairly outspoken emails to the project's management team who were insecure and relatively incompetent. They'd actually started to listen and change things though, so there was no purpose to the emails I sent, other than to try and elicit an email saying "don't bother coming back to work" so that I could spend some more time with my friends in San Francisco.

The pressure of having to try and cement the gains that I had made, while still carrying some of the burdens that had been accumulated, was too much. I was in no position to be the responsible guy, picking up the phone every time things went wrong and having to mop up messes. I was in no position to be paying 100% of my rent, with a lazy flatmate who shared none of the risk and none of the financial burden or responsibility for making sure the bills got paid and the household ran smoothly. I was in no position to face months and months more, working at the kind of breakneck pace that was inevitable on a project that I had been forced to take out of desperation.

I had done far too many 12 or 14 hour days. I was on email around the clock. I never switched off. I had driven myself insane, pressurising myself to fix all the broken things in my life, and shore up the gains that I had made. Insecurity and fear had given way to delusions of grandeur. I wanted to do everything, for everybody, immediately. I was very, very sick, because of the enormity of the task of not only the project, but the problems I was overcoming in my personal life. A breakdown was inevitable.

Managing things elegantly was unlikely to happen. I dropped hints about needing a holiday, but I needed to be firm, to assert myself. People expected me to manage my own personal needs, but what they didn't realise was that my needs were conflicted: I needed a financial safety cushion just as much as I needed some time off. When the offer of overtime was wafted under my nose, and the management team wouldn't stop phoning me up at weekends, they didn't have to twist my arm very hard to get me to work Saturdays, Sundays, nights. I needed the money, and I needed to feel like I was important and valued again, having only just escaped being an invisible homeless bum, tossed out of civilised society, never to return.

My experience as an IT contractor, my seniority as somebody who's run large teams, as a Development Manager, an IT Director, a CEO... I'm no fool. I knew that I was working at an unsustainable pace, making myself sick, but what choice did I have? I had so much to fix, and money and hard work can fix most problems. I knew that I needed a holiday, but I was vulnerable to being pressured into doing things that I would never do, under normal circumstances, due to the fragility of my situation.

My colleagues were kind enough to drop hints, and to tell me the tricks that they were employing to avoid management pressures and the general panic that was endemic on the project. They could see I was tired, and going slightly mad. They were worried, and it was kind of them to think of me, on a personal level. However, they didn't really know just how bad things were in my private life. They didn't know just what a journey I had been on. They didn't know what I was running away from.

When I snapped, I didn't know where to run for safety. I thought the safest place would be hospital. I was desperate. I could easily have run for drugged-up oblivion again, even though I was 5 months clean at that point, and one month sober. I could easily have run for the kitchen knife, and slit my wrists in the bath. I was desperate. So close to recovery, and yet so far.

I needed to chuck my freeloader flatmate out of my apartment. I needed to quit my contract and get something easier. I needed to not have the expectation, the weight of responsibility I had unnecessarily brought upon myself, in my desperate insecurity and desire to feel wanted, needed, useful, important, after my entire sense of self had been smashed to a pulp by the dehumanising experience of destitution.

Hospital was a safe place to do it.

Then, unable to grasp the nettle of what needed to be done, which could have been as simple as saying "I need another two weeks off work, to go on holiday, because I'm fucked", I decided to just run away. I booked a flight to San Francisco, leaving myself just a few hours to pack my bags and get to the airport. What was my plan? I had no idea. Even suicide seemed preferable to continuing to live with such crushing pressure, fear and hopeless odds stacked against me.

After a few days amongst friends, I decided that I wanted my contract terminated, immediately. I fired off a provocative email to the CIO. Jackpot! The guy who was responsible for us consultants emails me to say that he wants to see me... in Wimbledon, miles away from HSBC headquarters. I mail back to ask why, but he deftly avoids telling me my contract is terminated via email, despite me pressing him on the matter. Does nobody get the hint?

Nick in black

I come back to London, pissed off that nobody has had the guts to actually call me out to my face, or even by email, and that I've not been able to extend my stay in California. Out of spite, I decide to embarrass the consultancy and the management team, by going into HSBC HQ, blagging my way in even though my security pass has already been deactivated. I march up to the program director and ask him if he's happy with my work, is there a problem? In front of the whole team, he says he's happy with my work and there's no problem, he's pleased to have me back at work.

I milk a few hello-goodbyes with colleagues who I like and respect, while watching the people who want me gone squirm with discomfort. I'm loving every second of watching who's got integrity, humanity, and who's decided that I'm no longer flavour of the month. It's a masterclass in office politics, even though we're all contractors, all consultants. I'm committing every exquisite detail of my final minutes in the office to memory, as I deliberately waste time having my breakfast, before making my way to Wimbledon to wind up the poor messenger whose job it is to try and help the consultancy and the management team save face, by terminating my contract.

By this time, my access to email has been revoked, even though a colleague who accompanies me out of the building, pretends like everything is normal and like we're just having a friendly chat - as opposed to being escorted off the premises by a security guard. I know. Do they know I know? Surely they must.

Unable to send a goodbye email, I ask a colleague who is also called Nick Grant, but who works in Leeds, to send an email on my behalf to a mailing group that contains everybody on the project. It's naughty as hell, but I'm enjoying twisting the knife. What is it that I've really done wrong, other than getting sick and having to go to hospital? What is it that I said, other than what needed to be said, the truth? But I know the game. I know that nobody wants a loose cannon. Nobody wants anybody rocking the boat. I didn't play by the rules. Does anybody realise that this is my way of quitting with immediate effect, and without having to work my notice period?

It might seem like sour grapes. I needed that job. I liked my colleagues. I loved that social scene. That contract saved my life.

However, how do you reconcile your social life, your personal difficulties, your needs, with the role you've been forced into?

What's the difference between a contractor and a consultant? A contractor knows they're a mercenary. They're there to earn as much cash as quickly as they possibly can, and they accept that they can be terminated at the drop of a hat. A consultant just doesn't realise they're getting a bum deal. There's no such thing as an IT consultant. It's just a made-up thing now that software houses and long-term IT contractors have fallen out of favour, with the dreadful rise and rise of outsourcing and this stupid idea that software is ever going to be cheap and easy.

So, to the Winners. Thank you for saving my life. Thank you for putting up with my rocky start, my dreadful ego, my shouting. Thank you for putting up with my arrogance, and for laughing at my over-ambitious ideas. Thank you for trying to keep me humble, and remind me of the rules of the game. Thank you for taking me into your lovely social world. Thank you for the emotional support. Thank you for treating me like a human being, not a software robot. Thank you for dealing with the fallout that I inevitably caused, when implosion happened. Thank you for not hating me, as I wandered into the territory of delusions of grandeur and heroics, and self-important jumped-up craziness.

You might not realise this, but you saw a rather twisted, weird, screwed up version of me, as I clawed my way up a cliff face of recovery, from the bankrupt, homeless, junkie, friendless, single, lonely, unhappy, insane husk of a man that I was, in mid-June last year.

It's been quite a year. God knows what happened with the Customer Due Diligence project, but I'm glad the due diligence on me didn't work, because the Winners and HSBC ended up unwittingly saving my life and getting me back on my feet. I don't think I would have ever had that opportunity if my dark private life was known in advance.

I'm sorry if it feels like I used you. Hopefully, it feels like a good thing happened. Hopefully you feel happy to have played a role in bringing a person back from the brink, even if I was a sneaky bastard, and somewhat underhand about the whole thing, as well as going a bit bonkers at times.

Silver linings, eh?

Glass lift

The photos I've put up include some rather unflattering images of a rather battered and bruised body, that just about hung together with sticky tape to somehow carry me through some brutal times. My private life wasn't exactly 'healthy' leading up to last June.

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Advent Calendar (Day Eight)

11 min read

This is a story about clinging on for dear life...

Living on the Edge

When you are hounded to the edge of the abyss, you will fall to your death if you allow yourself to be pushed one single step more. You shouldn't push people that hard. You shouldn't be so harsh, critical, judgemental, presumptuous. You don't know how close somebody is to the edge, until they're gone.

I don't want to go on about this, but I'm dealing with suicidal thoughts on a daily basis. If you think that's because I'm mentally ill, you're wrong. My brain has correctly judged the circumstances, and it's telling me that I have very few options. My brain is correctly informing me that I'm on the edge of a precipice, and the other side is a jeering snarling crowd who don't care whether I live or die.

People accuse suicidal people of being attention seeking, or selfish. It's actually neither. You have all the time in the world to hurl those accusations at a gravestone when they're gone. They won't be receiving any attention or anything for themself when they're gone. They won't even be stealing a single precious breath of your oxygen anymore, so how can it be selfish?

I've got a life insurance policy that covers suicide. My family are literally better off if I'm dead. That's cold hard cash in their pockets, rather than the rather draining task of repeatedly telling me I'm not good enough and I'm selfish. Yes, it's hard work to have to keep telling somebody to keep taking steps towards their demise, to keep hounding them until they're dead.

In Oxford, I'm pretty sure I came up with the term pushy parents. It kind of stuck with my friends, and their parents, and the phrase entered the popular vernacular. There were a lot of high-achieving kids at my schools in Oxford, and living nearby. My parents had big plans for their only son. They were going to make me achieve everything that they had failed to ever achieve, by force.

We all want our kids to do well, to get ahead, to achieve their greatest potential, but you have got to realise that they're still children. If you push them hard their whole childhood they won't thank you for it, if you push them beyond their limits and make them sick. You will struggle to judge how hard they can work, and how much stress and pressure they can handle, because you are a mature adult, and they are a developing child.

A child's attention span is different from yours. A child's knowledge and experience is different from yours. A child's ability to express distress and protect themself is different from yours. A child's capacity to experience daily stress and pressure and bullying and coercion is different from yours.

You might think that you are bringing up baby Einstein, but in fact you might be twisting that child's personality into somebody who's very bitter and resentful about being kept in from seeing their friends in order to study more. You might not be aware just how deeply etched childhood experiences are in that child's memory. You have no idea what is important to that individual child, especially if you don't listen.

Why am I bitching and whining about this stuff? Well, let me remind you: I'm living with the desire to commit suicide. I can only act on this once, and then I have no further opportunity to tell you who I really am, to tell you what makes me tick. This is a time capsule. It tells you everything you didn't want to know about me when I was alive.

This is the inconvenient truth. This is the smoking gun. This is the postmortem analysis.

I read a few books that were posthumously published after the author's death. The anguish, the distress, the emotion of the authors, thinly concealed behind passive agression and satire, oozes out from those works of literature. The words are soaked with emotion. Every sentence packs a punch, swung wildly at an unseen enemy.

Climbing in the Dolomites

I was systematically re-programmed to believe that my life was worthless, which is why I take huge risks. It's not selfishness if the self has no value. The more that you tell a person that they're shit and they're a burden and they're not good enough, the less risk-averse they become. They will go to great lengths to prove themself or to feel some connection to life.

I don't care what anybody says. Extreme sports are not stupid... they're brave. I can barely express to you just how cold, hard & rational you have to be to step into an extreme environment. You are literally weighing life & death with your every action. You are making decisions that can barely be comprehended by somebody who hasn't willingly laid their life on the line.

My Dad's a real coward. He's abusive to me and my Mum, and he won't admit he's in the wrong. He's such a coward that he hid behind his front door and got the police to deal with me when I went to confront him. He won't even face his own son, on the level, like an adult. He's never done anything brave in his life. He's a real disappointment to me.

I'm actually very calm and rational. I realise my Dad's an old man, and he's good to my sister and my niece, so I wasn't going to risk his life by pulverising him. I just wanted him to stand and face his own son, and confront the issue of him abusing me and my mum. I wanted him to admit he was wrong, to my face. I didn't demand it, but I felt that only a coward would shy away from an honest face to face conversation about his wrongdoing. I was right. He's a coward.

My Mum gave me life, and actually helped save my life and give me hope when I had my back against the wall, but my Dad is poisonous. He actually talks my Mum out of helping me. He probably thinks he's being a protector, a hero, but he's wrong. He's protecting nobody. My Mum will be hurt when I'm dead, and his son will be dead. My sister won't have a brother, and my niece won't have an uncle, and he won't accept any responsibility.

Yes, responsibility. Let's talk about responsibility.

On a daily basis, I'm responsible for my own life. I need to eat, sleep and not throw myself off a tall building. Yup, that's pretty much my entire existence at the moment. I'm trapped at the edge, and the route back to safety is blocked by my Dad, the 'protector' so I'm desperately trying to find another route back to safety, while my Dad is busily telling everybody not to help me.

I have no idea why somebody would step in and tell a caring person not to help a desperate person. I have no idea why a Dad would tell a Mum not to help their child. It's really upsetting. It's upsetting for me, and it's upsetting for my Mum, to have my Dad driving wedges in-between family members. Why can't we all just get along?

Me and my Mum

I'm not a defective toy, and you can't just return me to the store. I'm not broken, you just have to accept that I'm a human and I have my own identity, and I have identical needs to any other human. I need glucose, water, oxygen, salt, protein, fat, fibre and emotional sustenance. Cutting me off from my own mother by trying to poison her opinion of her own son, to compensate for your own shortcomings, that's patently disgusting.

I can have a lovely conversation with my Mum. Then, the next time we speak, her views will have been completely tainted by my Dad. I have no idea what his big problem is, but I suppose I should try harder to get to the bottom of it. It's no longer the case that I should assume that his 30+ years more on the planet means that he should be the more mature one.

Yes, I've always wanted to look up to my Dad. I've always wanted him to be a role model for me. I've always wanted him to lead by example.

My Dad doesn't really follow through though. He's a quitter. He's never had a career like I have. He's never achieved anything academically like I have. He's never been able to provide enough for his family. He's a real failure. A drunk and a drug addict, he's a bit of a loser, and I guess he feels pretty bad about himself.

Yes, he took his parents money and squandered it. His parents were wealthy and sent their kids to private school, and he messed up his chances of achieving anything of note. He mucked about with drugs and decided that was his priority in life... to take drugs. Even after the arrival of his son, he decided that the pursuit of drugs was still the most important thing in his life.

One of my best friends was a drug addict. When his son arrived, he cleaned up his act. He got himself a mortgage and a steady job. He quit drugs and smoking and keeps himself fit and healthy for his son. He's my role model. I look up to him. I admire what he's done. He's the gold standard that I aspire to emulate.

Men need father figures in their lives. They need masculine identity, which is about strength, leadership, trust, providing for loved ones, consistency, resourcefulness, reliability, dependability. You can't depend on a drug addict. The only thing they love is drugs.

My Dad actually destroyed his health with drugs, and had to go to hospital for a series of operations at around the time that my niece was born. I'm not sure whether fear of death or the arrival of a grandchild was the reason why he cleaned up his act, but he did finally quit drugs, in his sixties.

Nobody preaches louder than a convert, and I imagine that my Dad is very pious now that he's no longer abusing drugs. I don't drink or take drugs, but my Dad is pretty insufferable about many aspects of my lifestyle. He assumes that because I live in London I'm high on cocaine all the time. He assumes that because I have high earning potential, I spend it all on drugs. He's completely wrong.

Because he's a fuckup, he assumes I'm a fuckup too, but he's wrong. Because he's made mistakes in his life, he assumes I've made the same mistakes. Because he let people down, he assumes I'm going to let people down too. He applies his own guilt to me. He makes me carry the guilt for his wrongdoing.

I've got a brilliant title for a blog post lined up for December 26th, so I can't tell too much of my story at the moment without spoiling the surprise. There aren't actually any surprises. Everything is here, somewhere, but I'm going to spell things out for the world. It's extremely frustrating that I have to pace myself, to tell things little by little, but patience is a virtue.

I'm currently writing 2,000 words a day, and it's already swamping people. Hardly anybody is still engaged with my writing. It's gotten a bit unbalanced, and there are themes that are beginning to be a bit like a broken record. I'm actually dragging things out a little now, because I picked some milestones, and I'm making sure I don't give away enough to allow people to think that they can extrapolate and guess how the story ends.

I'll tell you how and when the story currently ends, according to my plan: I kill myself on New Year's Day, having told my tale but without the energy, support or resources to be able to continue living. It's exhausting being beaten for your 'sins' which are actually a result of taking abuse for somebody else's guilty conscience.

I'm going to tell you how somebody gets driven to extremism. Extreme risk taking. Extreme behaviour. Extreme moods. Death, which is at the other extremity from birth.

When a child is born, you write their future, based on the opportunities that you offer them. Choice is an illusion. Free will is an illusion. We can only play the cards that we are dealt.

Free Will

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Man On A Mission

2 min read

This is a story about making new friends...

Bonnie

I don't like bullying. My new friend Klaus Bravenboer doens't like rugby. Somehow we get along and became friends, fast. We are just about to go surfing. Yesterday I was in hospital feeling sorry for myself. That's the difference that friends make.

We are really enjoying a spur of the moment visit to Koa Tree Camp in North Devon/Cornwall, mapping the territory as a high-performance team. None of this was preplanned. We are just going with the flow, dude.

Solid as a Rock

I've always been a bit of a man on a mission, and it's nice to have a healthy way to express my masculinity. I've been fetching wood, making fire, tending to the animals, walking round the farmland. I feel quite proud of myself, even though that's a little laughable to all you happy well adjusted people who are loving your lives.

Klaus and I have been capturing videos, taking photos and doing interviews with the lovely founders of Koa Tree Camp: Andy, Gemma, Sam & baby Hamish and Poppy the dog. You'll be seeing more of this on social media over the coming week or so, during the build up to the inaugural Man on a Mission weekend.

78% of suicides are young men. That's more than 3 times that of women. I'd like to understand why that is, and understand myself more. I just want to be happy and well adjusted, like you. I'm pretty happy right now, and I'd like to hang onto a little piece of that.

Oink Oink

There will be more Frankie the cat pictures soon. Meanwhile. here is Klaus with a black and white pig (October 24, 2015)

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What Do Artists Do All Day?

1 min read

This is a story about the value of time...

Cast and Crew

I should have been at work today. Instead, I was trying to entertain and amuse my fellow patients in hospital. We put on our own rendition of There's a Hole in My Bucket. I must stress that this was a team effort. I co-wrote the script, helped make costumes and props and played the part of Liza. Everything is cool when you are part of a team. Everything is better when we stick together.

I might be a drama queen, but you don't have to attend the performance

We even tried to work in some plot lines for Black History Month but this was somewhat of an afterthought. We definitely challenged gender sterotypes though. Homophobes might also be somewhat disbelieving when I say that I'm mostly heterosexual, but I was able to have make-up applied to my face, wear an apron and play the part of a LAY-DEE, OOH!

Today's Society

Yes, this is a satirical critique of today's society (October 2015)

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Will You Sleep Out With Us?

6 min read

This is a story about bridge burning...

Sleep Out Centre Point

How many of us are afraid to declare the causes we support, for fear of impacting our professional reputation. Does supporting mental health and homelessness charities make me look somehow less corporate, and consequently, make me less employable? Does the fact that I have even experienced these things first hand make me unemployable?

In fact, if my employment options became coincidentally curtailled at the same time as I have started blogging, despite a successful full-time career of some 18+ years, it would not take a brain of Britain to recognise that this must be because of institutional discrimination, which is probably illegal.

There is absolutely nothing to suggest that I am any less able than any other candidate in the job market, and in fact, my history makes me more of a 'catch' to a potential employer: the man who has nothing has nothing to lose. Plus I have been 'stress tested' to the limit and beyond. I know exactly where those limits are, and I can empathise with my colleagues when they are under stress and pressure.

When 'sh1t goes bad' who do you really want in the bunker with you? People who have never been in that kind of situation before, and are therefore an unknown quantity, or people who know their personal breaking point.

I've been in some hair-raising situations, both through choice and by accident. Challenging yourself, and being challenged by things that are out of your control, teaches you how to handle stressful situations. A certain amount of training, discipline and drills will prepare your muscle memory to pull the "parachute rip-cord" to use a layman's term. But how do you deal with the long plane journey up to 13,000ft? How do you mentally prepare to throw yourself out of a perfectly servicable aeroplane?

Worse still, how do you prepare yourself for people yelling at you and telling you you're an idiot? People do this because they are scared and have lost faith in your leadership. People believe that pain and fear can be magically taken away by those in positions of authority.

Knife Edge

Losing authority can be dangerous, especially if you are the leader in a dangerous place. Generally, most people don't know what to expect when they are entering an extreme environment: the mountains and the sea (the poles and the deserts too, but I don't know much about those places, yet).

Let me tell you about crampons. These are a spiked device that attach to your feet, so that you can move safely on ice. I always shake my head in disbelief at people who are blunting an expensive pair of crapons on rocks. If they do encounter any ice, they will certainly not be effective if they are not sharp.

Let me tell you about ropes. These long flexible cords are no use at arresting a fall unless they are attached to something solid. In order to attach a rope to a mountain, you will need a whole load of other heavy metal gear that will need to be secured to the rocks, and the rocks themselves will need to be large and heavy and generally immovable.

So, if you see climbing parties with crampons and ropes, moving on snow - in an area with no glaciers - then these things are only there as a confidence trick. The fact is, that there is very little stopping you from plunging to your death, even with ropes & crampons.

I personally, don't like to be weighed down with unnecessary gear. It's not about not being prepared. It's about recognising that I'd rather have saved the energy, so that I can use that surplus reserve of energy in order to scout ahead of my group for problems, or fetch assistance if necessary. The main thing though, is to stay within personal limits as a leader, so that when people are tired and cranky, and scared and their feet hurt and they are cold and hungry, you don't mind giving them your personal stash of candy bars, you don't mind them calling you names, you don't mind them questioning your leadership skills.

The main thing that qualifies a person as a leader is how they cope under crossfire.

The more I lead people in stressful situations, the more I learn about my personal weaknesses, the more I learn about my personal limits. Nobody should underestimate just how hard I had to be pushed before I cracked, but nobody should consider themselves such a 'rock' or a hard nut that will never crack under pressure.

My best friend and climbing partner sustained life-changing injuries in a 'freak' accident when the chockstone he was abseilling from shattered. I have only just started to deal with feelings surrounding this, so I'm not going to write any more about this today, but my thoughts always turn to him and how I have shyed away from post-accident involvement, as it was such a terrifying reminder of our mortality and fragility. I knew I couldn't do anything to turn back the hands of time. Accidents happen, and the first thing you learn in the mountains is that you can't control all the variables. It's still something that victims, survivors and those connected to them, have to come to terms with though.

Maltease

Ropes have their place in sport rock climbing. Modern equipment is so good - the Petzl Grigri in this case - I don't even have to hold the rope to be honest, but old habits literally die hard (October 2012)

Addendum for climbing nerd trolls: no, I didn't leave the rope all over the place like that. I was asked to step in and belay only seconds (sic.) before the photo was taken. And, no, I'm not even standing on the rope even though it looks like I might be from the low-resolution image. Anybody who has climbed multi-pitch with me will tell you my ropework is above your nitpicking.

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My Tribute to Mark Zuckerberg

4 min read

This is a story of imitation...

Cambridge Union

I pitched the Cambridge Angels in flip flops. They didn't like this very much. It was a hot day in June though, so I thought it was appropriate. Perhaps I was a little over-inspired by The Social Network, but at least I wasn't wearing my dressing gown.

I also structured my company, so that my shares would be less diluted when the company received investment.

I was even so paranoid about anybody wrestling control of my company away from me, that when I wrote and signed a vesting agreement for my co-founder in a pub, on a napkin, during the first weeks of the Springboard Accelerator Program, in Cambridge, I deliberately held the pen upside down for the photo. Plausible deniability.

Napkins Away

Anyway, so Hubflow is winding down operations, and that means I failed as CEO, despite the fact I stepped down a few years ago. Of course I wanted to give all my investors a big payday, so put a black mark against my name.

People should remember that I always had one eye on the sales pipeline and another eye on the bills, taxes, and wages. I would never bankrupt a company. However, it's all credit to my co-founder for getting things in order when I became unwell.

It's tough at the top, and I have nothing but respect for anybody who is in a CxO position. I'm not after anybody's job... I know how much of a kicking the executives get from investors, customers, and the sleepless nights thinking about everybody who is depending on them.

I'm also not so naïve as to believe that I should be telling anybody how to build a successful startup yet. I learned loads on the Springboard program, but those lessons have yet to express themselves in a useful and productive way for everybody who invested time & energy in me.

I'm wrestling with an unquenchable desire to research and develop stuff, to innovate, to explore ideas. I know that I can deliver a project as a solo founder, or build something from day one with the right co-founder(s). Bringing people in later in the life of a startup, is very difficult.

I also know that I can be a developer, or I can be a startup founder...  not both. Sure, I can write code, I can fix bugs, but the demands on a founder are so great that it's impossible to do the development as well. I was writing and maintaining code for the iPhone, iPad, Android, BlackBerry, Windows Phone, web application, maintaining the database, doing sysadmin, operational support... it was too much, on top of raising money, meeting customers, pitching and meeting mentors.

On the Springboard Program, Jon and Jess did a great job of supporting the founders. I know that Jon also went by far the extra mile for the teams that were dealing with issues, and the safety net that was there for me could not be faulted. I had bitten off more than I could chew.

I was always torn between raising any kind of investment round (friends & family, seed) or bootstrapping. I also was conflicted about bringing anybody into my startup, except hired help. I didn't trust anybody. I also couldn't let go of control and empower anybody to help me.

When you are bootstrapping, you don't have any money. For anything. Making rent payments, wages, expenses... everything comes down to one thing and one thing only: how much runway have you got left for your burn rate? You run lean, but you also run stressed. That's not an excuse for me not being a team player though. Hubflow probably could have been a bigger success if I had learned the importance of Team, as well as Traction and Technology.

You live, you learn.

What a Day to be Alive

Photographic evidence that I did make people laugh as well as cry. I think we had great times in Cambridge. I know I did (May 2011)

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If You Read This I Will Have To Kill You

5 min read

This is a story of "greedy, lazy, incompetant people who got found out"...

Fear and Loathing in 8CS

Justice is a funny thing. So is Karma. Things will always catch up with you. "My name is Earl. I'm just trying to be a better person".

I might not particularly agree with the Patriot Act, but I agree with the punchy tagline that was used to sell a lie to the American people, who were still scared and reeling from the biggest terrorist attack on home soil: nothing to hide; nothing to fear

However, I have a job which I need to pay my rent, but someone who isn't me (Earl) was working with a colleague who had his/her contract terminated today. Here are some more words I heard from Earl:

"I had asked to be moved from one scrum team to another due to a difference in style and approach from the way I like to do things, which has always been quite successful for me. However, it's not in my remit to tell other people how to do their job, so I asked if I could work with the a person who seemed to be doing things more in line with my expectations.

There then followed a blissful two days of productivity. The business seemed happy. The product owner/CIO seemed happy. Us developers were overjoyed and we were high-fiving and walking around the office with big grins.

We decided to go out for lunch as a well bonded happy team, at the suggestion of our scrum master. But he/she never showed up. As we sat there at lunch, we all agreed what a great guy/girl he/she was, and that we wanted to support him/her from the inevevitable management pressure that was going to fall on his/her shoulders.

We were surprised that our colleague didn't join us for lunch, especially as it was his/her idea. We had left a note and tried phoning him/her.

Over lunch we discussed how 'damagement' (management) were not really interested in knowing the truth, and in fact didn't want to know it, as it would undermine plausible deniability.

I observed that a couple of people had been asked if they would like to consider other opportunities in light of the increasing and relentless pressure. I wondered whether I might have been guilty myself of precipitating one of the scrum masters' untimely departure. It was almost an open secret that I thought he/she was a micro-managing waste of space.

I had actually been one of the people who was asked to consider other opportunities. I nearly laughed in the face of the person asking me. The irony of it was beyond belief, given this person's dependence on me during the previous weeks. I stood my ground and asked him/her to resign instead.

This kind of brinksmanship must be going on all the time between these equally incompetant fools. Knowing that I was competant, it was not brinksmanship for me. Instead I felt confident that the project and the client needed me more than I needed the contract.

You can't bluff a poker player who is holding the nuts - the very best possible hand available from the cards that have been dealt. It's a simple matter of memorising the odds for all the possible hands, and then your play becomes automatic: you know almost immediately when you should fold.

When we got back from lunch, I went for a pooh. I sat on the toilet, looking at Facebook and taking my time. I was relaxed and enjoying my job again, for the first time in ages, after having been empowered to do my job and make things better.

I came back to my desk, and my team told me he/she was gone. Immediate effect. They had got rid of him/her while we were all at lunch, with that empty chair at the dining table.

We speculated during the afternoon that the reason for termination was a lack of fear. Our departed colleague was rumoured to have no mortgage. He/she was too honest. Too fearless. He/she wanted to do the right thing.

I liked him/her, even though many people didn't, seemingly for intangible reasons, unrelated to whether they could do their job well or not. His/her face didn't fit it seems."

Anyway, I'm not really able or willing to comment, given my position on a sensitive, high-profile project that I can't talk about, and would never talk about, given my professional duty to my client. I will say this though, of the attitude of me and my colleagues. We care very deeply about the needs of our client and customers, and we always put those needs first, often ahead of our families, our health. We are passionate and dedicated, and excel at our jobs, under the most intense pressure and stress.

We are all trying to be the very best we can possibly be. We need to be. The bank is "rotten as shit" as the Department of Justice will attest. $1.9bn fines don't get dished out every day. We are turning it around though. I really like the CIO. I really like my team. I really like my job. I really like trying to save hundreds of thousands of jobs. We don't get to do that in IT very often.

[Picture has been removed by IT Security]

Me in the office, wearing a rugby shirt, looking like I'm having a 'good time' despite having worked far too many 7-day weeks (September 2015)

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Your Team Looks After You

3 min read

This is a story of friendship, love and adventure...

Isla de Coche

A group of friends put their trust, their money and - indirectly - their lives in my hands, and I took us all to Caracas, Venezuela, where we were transported across the city in trucks that had holes in them that looked very much like bullet holes. We all survived.

I must admit, if the holiday was a success it was more by good luck than by good judgement. I'd like to say that it was effective delegation that made the difference, but really, I just outsourced the problems to an excellent local guide - Alejandro Battistini - who was trying to make a name for himself and the island of Coche, off the coast of Margarita island, South of the Caribbean.

Having been to both islands on a couple of occasions before, myself, I was familiar with the way things worked as a traveller in a small group. Having a huge group was a different logistical proposition all together, however.

I negotiated a seemingly sizeable deal with American Airlines in order to get nearly 20 people plus 20+ kiteboards, and perhaps as many as 50 giant kites, to our destination without incurring costly excess luggage fees. When we came to try and fly to a small group of coral sand islands called Los Roques, I knew that we would be taking an extremely small turboprop plane and weight would be an issue. I tried to impress upon the group the importance of travelling light, but when the airline staff saw a gigantic pile of bags, they baulked at the prospect of a sketchy takeoff.

This was a big blow to the group, and to make matters worse, there was then a lull in the wind and we found ourselves killing time on the beach without enough wind to kitesurf even with our biggest kites. Everyone should have been very annoyed with me, and I felt really bad that things had not worked out.

What's bigger than a big kite? Two big kites. Instead of letting me feel all embarassed and sheepish about everyone sat around on the beach, the gang helped me with the crackpot idea of flying two kites at once to get twice as much power. I was the only one who got to try it, as it needed so many people to help me launch the kites but make sure I didn't get launched into outer space by 26 square metres of bi-kite. That was an inspiring piece of alturism on the part of the group.

Double Trouble

The most fun I've ever had with my clothes on. Thanks guys & gals! (April 2005)

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Large Enterprise is Going to Fail

5 min read

This is a story of a career spent in anonymity as a small cog in a big machine...

White Van Man

Any entrepreneur will tell you that overnight success takes many days, weeks, months, years or lifetimes. I can tell you exactly how long some of my successes took to build, and what the cost was: in terms of personal sacrifice.

Let's talk about my first startup, Bournesoft. I had needed to quit my job due to ill health, and as I recovered from the depression that followed, in July 2008, I taught myself to program games for the iPhone. I had 3 number one hits in the Apple App Store, in late August and early September.

The price I paid for this, was mood instability, which had been kept in check by the routine of office hours. With only a limited window of opportunity to make big cash in the App Store before every Indie Dev saw the opportunity, and then the big corporates moved in. I worked 18 hour days, and paid with my relationship with my partner, family, friends.

I also paid with my love of programming. I hated programming after having to learn Objective-C and the Apple platform under such pressure, which I put on myself. It was supposed to be a fun and confidence building excercise, that I had set for myself, having had an abrupt halt to a successful 11 year career as a software developer.

And so my next startup - www.bournemouthelectrician.co.uk - required significant retraining, but gave me the opportunity to work with my hands in a non-corporate environment, which I decided were my two priorities at the time. Unsurprisingly, there is not really an established training route for wealthy and successful IT professionals and Mobile App Indie Devs, into the building trade.

Undetterred, I incorporated a company (Bournemouth Technology Ltd) funded it myself with a director's loan, signed up for the training courses and got myself an IT contract to "fill the time" and keep the cashflow positive. As soon as I had passed the 17th Edition of the Wiring Regulations, C&G Periodic Inspection & Testing exams and had been inspected by the NICEIC, I bought a van and started trading.

In terms of sacrifice, I invested about 30% of what my lowest earning App had returned me. I also gave up an IT contract that was worth "a lot of money". But I hated programming and working in an office, remember, so I didn't view it as any kind of sacrifice at the time.

Until you have stood in a puddle of water in your customer's kitchen, when you have burst the cold water pipe into the house, or had to find the emergency cutoff as fast as you can when you have drilled through a gas pipe... you do not appreciate your desk, your swivel chair, your computer screen and your photocopier.

Anybody who says "stud finder" has not done any building work on older houses, which are full of the DIY-enthusiast's bodge-jobs, which are a daily risk to the life and livelihood of those in the building trade, who have to lift your horrible laminate flooring, crawl through your fibreglass filled loft, drill through your crumbling brickwork, and discover the creative plumbing you have plastered into your walls. "Why the f**k did they do it like that?" you find yourself asking far too many times. There is never a good answer. Regulations and professional standards exist for good reason.

When I was up to my elbows crawling around in shredded newspaper (creative insulation) dodging the exposed 230v A.C. live terminals of junction boxes that didn't have their lids any more, I got a phonecall asking if could I do a 2 week IT contract that would pay the same as rewiring two whole houses. I realised that I had finally learnt the value of the career I had left behind.

I managed to clear 2 weeks in my full diary of customer's jobs, but I avoided the unpleasant job that I really needed to grasp the nettle of. The right thing to do would have to been phone and cancel those jobs completely. Instead, I was exhausted from building my business from nothing to being a profitable company, and the shame of failing my customers drove me into a second lengthy depression. I did not fail gracefully. I don't feel too bad, because many members of the public I met tried to take advantage of hard-working and skillful tradesmen.

So, I started to retrace my steps. As my depression lifted, I built another Mobile Apps startup. This time selling to enterprise. I drove to one of the UK's largest insurers in my electrician's van, for a sales meeting. It started as Roam Solutions, and then became mEpublish.com and eventually, after the springboard(); TechStars program in Cambridge, it finally became hubflow.com.

Pushing myself so hard took me to the limits of human survival, costing me countless friends, my wife, all my money, my house, my boat, my cars, my hot tub, my summer house, all my tools of the trade. I would gladly pay double that, because it led me home, to London, reconnected me with my friends, and reignited my desire to continue living, liberated from fear of losing material possesions and unhealty relationships.

Camden Roundhouse

I'm the one taking the photograph. Camden Town, London, UK (October 2013)

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