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I'm in Your Bank, Improving Things

4 min read

This is a story of a ragged trousered philanthropist...

Lift Selfie

For those who are unfamiliar with Robert Tressell's posthumously published book, it's a story about craftsmen - people with skill and dedication to their trade - who are so passionate about their work, that they virtually work for free.

Are their masters grateful, for the passion and diligence of their employees? No, they just try and exploit them further, asking them to work longer hours and never sharing the wealth that their workforce has generated.

So who is at fault? Well, I think this is a symbiotic relationship, and not master-slave as we would be led to believe by Tressell's rather bitter and overly satirical work of literature. You can't put a price on job satisfaction. As a craftsman, if you have enough money for rent and food, you are generally looking for job satisfaction before extra 000's on your paycheck.

However, what ends up happening is that while fiat currency wealth piles up in the bank accounts of the Industrialists and Capitalists, the real store of wealth is in the brains and muscle memory of the people who built the empire. For every bead of sweat, drop of blood, salty tear that is shed, there is intangible value that becomes locked into that person's experience bank.

The software engineers who built the banking system ARE the banking system, and its store of wealth, especially after Bretton Woods and the abolishment of the gold standard. Before these capital controls were relinquished, the store of wealth was the toil of miners, who had extracted an extremely rare heavy element, created in the supernovae of dying stars, from dark holes in the ground that they had dug, mostly by hand.

Now that I can create money at the stroke of a key, it is unsurprising that it has lost its intrinsic value. Douglas Adams joked about a society of estate agents, whose currency was leaves from trees. Unsurprisingly, this not-so-fictional society had terrible problems with inflation during autumn.

So, we are standing at a crossroads in global banking. We have insisted that our investment banks and insurance companies actually have sufficient collatteral to underwrite the Credit Default Swaps and other securities that they had been busy printing, which reached an aggregate notional value of nearly $60 trillion (i.e. approximately $10,000 for every man woman and child on the planet) despite this figure completely dwarfing the entire value of every company in the world, all the precious metals, all the fiat currency and all the houses and other buildings and land (plus any and all other securities - loans, bonds etc. - you might care to chuck in the bucket).

So that was clearly a ridiculous situation, and as soon as the DTCC had been built and the major counterparties were in the system, the Credit Crunch was allowed to happen so the rich could stay nice and rich. Do you see a poor banker? No.

However, investment banking is just nonsense. The purpose of our banking system should be to grease the wheels of commerce. The most enterprising businessmen, and the most rapidly expanding and profitable companies can grow faster if they are given the capital they need, rather than having to do everything organically... so goes the theory.

What we see instead, is banks lining their pockets at the expense of every man, woman and child on the planet. George Soros famously forced the UK out of the ERM by getting leverage from an investment bank, in order to place massive bets against the Treasury. He is rich, and evey citizen of the UK was commensurately poorer after Black Wednesday. In what version of reality is capitalism working for the greater good of society?

I shan't get into the stride of my tirade, talking about the American dream (which is to be crippled by medical care bills to satisfy the healthcare industry's financial interests) and other bugbears, but I would say that people have been well and truly shafted by bankers and politicians.

There is a silver lining:

Bank of Apple

If you ask a philanthropist to build you a bank, the wealth can finally flow back to the people (September 2015)

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Large Enterprise is Going to Fail

5 min read

This is a story of a career spent in anonymity as a small cog in a big machine...

White Van Man

Any entrepreneur will tell you that overnight success takes many days, weeks, months, years or lifetimes. I can tell you exactly how long some of my successes took to build, and what the cost was: in terms of personal sacrifice.

Let's talk about my first startup, Bournesoft. I had needed to quit my job due to ill health, and as I recovered from the depression that followed, in July 2008, I taught myself to program games for the iPhone. I had 3 number one hits in the Apple App Store, in late August and early September.

The price I paid for this, was mood instability, which had been kept in check by the routine of office hours. With only a limited window of opportunity to make big cash in the App Store before every Indie Dev saw the opportunity, and then the big corporates moved in. I worked 18 hour days, and paid with my relationship with my partner, family, friends.

I also paid with my love of programming. I hated programming after having to learn Objective-C and the Apple platform under such pressure, which I put on myself. It was supposed to be a fun and confidence building excercise, that I had set for myself, having had an abrupt halt to a successful 11 year career as a software developer.

And so my next startup - www.bournemouthelectrician.co.uk - required significant retraining, but gave me the opportunity to work with my hands in a non-corporate environment, which I decided were my two priorities at the time. Unsurprisingly, there is not really an established training route for wealthy and successful IT professionals and Mobile App Indie Devs, into the building trade.

Undetterred, I incorporated a company (Bournemouth Technology Ltd) funded it myself with a director's loan, signed up for the training courses and got myself an IT contract to "fill the time" and keep the cashflow positive. As soon as I had passed the 17th Edition of the Wiring Regulations, C&G Periodic Inspection & Testing exams and had been inspected by the NICEIC, I bought a van and started trading.

In terms of sacrifice, I invested about 30% of what my lowest earning App had returned me. I also gave up an IT contract that was worth "a lot of money". But I hated programming and working in an office, remember, so I didn't view it as any kind of sacrifice at the time.

Until you have stood in a puddle of water in your customer's kitchen, when you have burst the cold water pipe into the house, or had to find the emergency cutoff as fast as you can when you have drilled through a gas pipe... you do not appreciate your desk, your swivel chair, your computer screen and your photocopier.

Anybody who says "stud finder" has not done any building work on older houses, which are full of the DIY-enthusiast's bodge-jobs, which are a daily risk to the life and livelihood of those in the building trade, who have to lift your horrible laminate flooring, crawl through your fibreglass filled loft, drill through your crumbling brickwork, and discover the creative plumbing you have plastered into your walls. "Why the f**k did they do it like that?" you find yourself asking far too many times. There is never a good answer. Regulations and professional standards exist for good reason.

When I was up to my elbows crawling around in shredded newspaper (creative insulation) dodging the exposed 230v A.C. live terminals of junction boxes that didn't have their lids any more, I got a phonecall asking if could I do a 2 week IT contract that would pay the same as rewiring two whole houses. I realised that I had finally learnt the value of the career I had left behind.

I managed to clear 2 weeks in my full diary of customer's jobs, but I avoided the unpleasant job that I really needed to grasp the nettle of. The right thing to do would have to been phone and cancel those jobs completely. Instead, I was exhausted from building my business from nothing to being a profitable company, and the shame of failing my customers drove me into a second lengthy depression. I did not fail gracefully. I don't feel too bad, because many members of the public I met tried to take advantage of hard-working and skillful tradesmen.

So, I started to retrace my steps. As my depression lifted, I built another Mobile Apps startup. This time selling to enterprise. I drove to one of the UK's largest insurers in my electrician's van, for a sales meeting. It started as Roam Solutions, and then became mEpublish.com and eventually, after the springboard(); TechStars program in Cambridge, it finally became hubflow.com.

Pushing myself so hard took me to the limits of human survival, costing me countless friends, my wife, all my money, my house, my boat, my cars, my hot tub, my summer house, all my tools of the trade. I would gladly pay double that, because it led me home, to London, reconnected me with my friends, and reignited my desire to continue living, liberated from fear of losing material possesions and unhealty relationships.

Camden Roundhouse

I'm the one taking the photograph. Camden Town, London, UK (October 2013)

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Appearances Can Be Deceptive

4 min read

This is a story of unintended consequences: opportunities and serendipity...

Brains

The National Health Service is a wonderful thing. Universal healthcare, including free dentistry and glasses for children and vulnerable members of society. I benefitted from this, but not in the way that might seem most immediately obvious, from the picture of a bespectacled little version of myself, above.

My parents were kind enough to not only care deeply about my eyesight - which was tested at a very young age - but also to impress upon me the importance of having 'adult' mannerisms: remembering my P's and Q's ("please" and "thank you" for anybody not brought up in the Victorian-era), thanking my host for letting me stay, complimenting the chef on meals, and other forgotten social protocols from previous generations.

The combination of a 'bookish' appearance, precicely enunciated diction and good manners, plus a whole repertoire of "party tricks" could be guaranteed to have adults coo-ing and clucking over a "lovely polite little boy". This was borne out of nothing more than any son or daughter's natural desire to please their parents.

I went to the local state school, in Jericho, Oxford, an area which was rapidly being gentrified by middle-class educated families who had discovered that the rental and house prices were excellent value, compared to the rest of central Oxford. This was on account of a stigma of living in "working-class terraced houses" near the canal and derelict, decaying industrial infrastructure of the City.

In 1930's Oxford, Jericho would have busled with coal carts, bringing up sackloads from the canal to heat the large, draughty houses of North Oxford, and the pall of coal smoke from Lucy's Iron Works would have hung close to the water, and through the comparatively narrow terraces, versus the grand wide boulevards of St. Giles and Broad Street.

Being 'right-on' liberals and socialists from humble backgrounds meant these families did not have the means to pay for expensive housing and private school fees. So it was, I ended up going to school with the sons & daughters of heart surgeons, Members of Parliament, bankers, lawyers, accountants and of course, academics, who achieved their place in the world by hard work, not by nepotism.

Amongst my primary school friends, Danny's Grandad, had been instrumental in bringing universal healthcare to the people of Britain, and in so doing, had 'cursed' me with the glasses, which I didn't appreciate the value of at the time.

When playing at the house of another friend, Joe, we were allowed to play on his Dad's Apple Macintosh Plus. Joe's Dad, Paul, is a famous Zoologist who used the Mac to author papers with the likes of Richard Dawkins. Joe's mum, Anna, was a Systems Analyst, and my career aspiration - to drive a coal lorry - was inadvertantly redirected into the world of computing from this point, circa 1986 (age 6).

I'm a Mac

I can remember those first experiences with a WIMP (Windows Icons Mouse & Pointer) as so intuitive, so natural. It was joyful. Bell Labs invented the transistor, which gave us the modern computer, rather than the collossal rooms of valves that went before. Probably equally important is the work of Xerox in inventing the mouse, and finally Apple, for making a packaged instrument that can be operated by a 6-year-old. "It just works" really is as true today as it was back then.

Sometimes - in fact most of the time - seeing is believing. But this sometimes isn't enough. We also need the pretty packaging. Our computers need to have a rainbow-coloured piece of half-eaten fruit on them. Our nerds need to have a pair of spectacles and talk like they've swallowed a dictionary.

Original Copyright Theft

No, I am not comparing myself to Steve Jobs. My career is only just getting interesting. Plus I don't wear enough black.

 

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