This is a story about unquantifiable needs...

It takes a lot of effort to keep up with somebody in distress. If you're not going to go the distance, you are just guessing, and you will be wrong on every conclusion drawn from lazy presumptions.

Whenever my homeless friend Frank phoned me, I would get on my bike and travel from Kentish Town to King's Cross to meet him. This might have been rather inconvenient for me, but I had started so I was going to finish. That's the first thing you need to know about me & Frank: we are determined people who finish what we start.

I had decided to take a trip to Prague, Czech Republic, to see a friend from the Springboard Accelerator Program, Cambridge. In so doing, I wasn't there for Frank. The consequences for him were nearly disastrous.

Did you know you can't keep one single solitary crab in a bucket, because it will crawl out and escape? However, you can keep two or more crabs in a bucket, because as soon as a crab tries to escape the other(s) will pull it back down into the bucket. They keep each other imprisoned. Mutually assured destruction.

Frank is a happy-go-lucky kinda guy, like me. We trust people. We give people the benefit of the doubt. We ran into some of Frank's 'friends' just before I had to catch my flight to Prague. They tried to mug me. Luckily I was streetwise enough to see what was happening and I cycled off. There was nothing else I could do. They stole Frank's iPhone, so I couldn't contact him. I had no idea what had happened to him.

When I got back from my trip to Prague, I got a call from Frank's friend, Paul, saying he had just been discharged from hospital.

There was a significant disparity between Frank's story and his hospital discharge notes. He told me he had been discharged from St. Pancras Hospital, but his discharge notes were clearly from UCLH. He told me that he had sustained a head injury, but there was no mention of that in the notes.

However, what did check out was that Frank was an alcoholic and he had gone through untreated withdrawal that could have killed him. Delirium Tremens killed the famous singer Amy Winehouse and it nearly killed Frank. The notes didn't seem to draw much attention to the fact that he did not receive treatment for his withdrawal. I guess London hospitals see a lot of homeless alcoholics though... mainly in the morgue.

When I first met Frank, on Primrose Hill, the first thing I noticed was that he was clean shaven, well dressed, had a tidy haircut and spoke articulately. The second thing that I noticed was that he was drinking at 7am. When we went to get a cup of tea later, I noticed that he started shaking quite badly... it was time to skip the tea and get him an alcoholic drink.

Buying alcohol for an alcoholic? Had I lost my mind?

You are ignorant about the dangers of abrupt alcohol withdrawal syndrome for an alcoholic. It's not a perfect solution, to buy them a beer, but do you really want somebody having a Grand Mal seizure and dying right in front of your eyes, because you are too stubborn to educate yourself about the damned-if-you-do-damned-if-you don't trap that an alcoholic can't escape.

So, alcoholics are abandoned by society, begging enough money to self-medicate for their physical dependence with the threat of horrendous withdrawal syndrome and possible death, if their blood alcohol level drops too abruptly.

How do I know this? I've known alcoholics, I've seen people get treated, I've read books and papers and online resources. You can do it too, if you care. It's certainly a lot easier to be wilfully ignorant, though, and incorrectly say "why don't they just stop drinking and use some willpower?". It's certainly a lot easier to not know any facts and just be wrong about everything.

What if that person was your son, daughter, brother, sister, husband, wife, girlfriend, boyfriend, friend? Just let them die, right?

Well done.

First, do no harm (October 2013)

Tags: #frank #homeless #alcohol #addiction #NHS #friends

This is a story about being patronised...

This is my cat, Frankie. He was the kitten that nobody else picked. He's the most loving cat you could ever hope to meet. He loves humans. He thinks he's a little doggy, and follows you around and licks your face and stuff.

I think that I provide a nurturing and loving home for people and animals. I don't have a lot of evidence for this, but my friends used to love coming to my house, before it was sold, and Frankie used to call it home, and be a happy well-adjusted kitty there.

I'm going to switch this blog from telling you about me, and tell you the story of two Franks. First, there is Frankie my cat. Second, there is Frank: my homeless friend from Primrose Hill. I promised Frank that I would tell his story, and in telling Frank's story, I inadvertantly became entwined in it.

This is me climbing the hill, where I met Frank. I had no idea I was going to meet him. I was just taking photographs of London's skyline at daybreak. I sat down to rest on a park bench, struck up a conversation with a stranger, and our story began.

Frank's needs were not hard to understand, and seemingly not hard to address. As a firm believer in direct action, I was galvanized into a blur of activity. Who was I trying to save, him or me? Who cares... nobody else was there for Frank. Were you there for Frank? No. A lot of people had let him down. I had the time and the means to be able to try and help him.

Try is the operative word here. I'm going to try and not spoil the ending - which is going to be easy because we are writing the future as we live it - but I should let you know that this is no fairytale. I'm certainly not the knight in shining armour here. Despite my initial patriarchal attitude, it was me who learned from Frank, not vice-versa. He ended up helping me more than anybody could surely have predicted. I will leave it up to you, dear reader, to judge (with your super judgey-judgey face you reserve especially for people like me... whatever box that is you've tried to put me in).

So, what did I do? Well, we had a normal human conversation. Who knew that this is how human relationships are formed, and bonding and empathy can occur when we do such a thing. This so-called 'human connection' seemed to somehow transfer some understanding of Frank's fears and needs, into my brainbox, whereupon I somehow naïvely imagined that with whatever surplus I had, I might be able to help with some of his basic needs.

I defend thinking that I could help. You can't just throw money at the problem, but what have YOU tried yourself? Sure you read in a newspaper that we spend X on dealing with problem Y, and you think "that sounds like a lot of money" but really is it? How much direct support actually reaches people on the streets?

We absolutely can not criticise those who are trying to help, and take it from me, there really are not enough resources (shelter, food, volunteers, money for full-time workers and the real estate that is needed) to go around. This might sound anecdotal, but just use your eyes. Do you think people choose to sleep rough on the street? Are you stupid?

While you're digesting the fact that I just insulted your intelligence for being so prejudiced about the homeless, here's a photo of the view that Frank and I were enjoying on our park bench. Seems like a pretty sweet life, huh? Imagine waking up to this view every morning.

Have you noticed that it's not sunny every day? Have you considered that it rains a lot in the UK? Are you aware that it's pretty cold for most of the year, especially at night? Have you thought how you would stay warm & dry, if you had to sleep on the street year-round? How would you keep your clothes and sleeping gear from getting sodden with rain and dew? How would you stop your stuff from being stolen? Have you thought how much of your life you take for granted?

Is this too challenging? I know that it is, but I don't really care if you want to bury your head in the sand. I don't actually care if you switch off, disengage. I'm not writing this for you. I'm writing this for me & Frank. Maybe I'm just writing it for me, but it's still about Frank and it's still true. Try and dismiss me, try and dismiss this... go on!

JPMorgan Chase & Co investment bank employee and home owner tries to help homeless guy... coincidentally becomes homeless himself and follows in the footsteps of Frank. This is the true story I'm going to tell you.

I asked a member of Her Majesty's Constabulary (a Metropolitan Police Officer) to be a witness to me fulfilling the first of Frank's needs, right there and then, on the spot. Frank did not have a mobile phone, as he had been mugged. Without a means of contact, the Safer Streets team have very little way of finding people, except if they are sleeping somewhere obvious where they are preyed upon by muggers... Catch 22. I gave Frank my iPhone, and had a passing Policewoman witness the giving of this gift, in case he was ever accused of theft.

This was just the beginning of a journey that entangled the tale of Frank with mine, as we travelled on a similar voyage, through the same social ecosystem and his story became our story.

I took photos, and made notes throughout, but you have to believe me when I say that nobody would choose to go through what Frank and me went through. Nobody could plan for it. Nobody would want to experience it. Nobody should have to go through it, and I plan to share our journey, in the hope that people can empathise, rather than dismiss.

If you think "I've heard it all before" please share any links to those stories in the comments section below. Don't you think that the people who fall between the cracks should have their stories told? I do.

From high up, we see just how far we can fall (October 2013)

Tags: #homeless #frank #frankie #london #banking #career #police